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Palsystem's Commitment to Human Rights and Sustainability

In a groundbreaking move towards creating a more inclusive society, Palsystem Cooperative Union, headquartered in Shinjuku, Tokyo, has officially established a comprehensive "Palsystem Human Rights Policy" along with a fundamental guideline to tackle customer harassment. The organization, led by Chairman Atsuyuki Shibusawa, emphasizes the importance of respecting the human rights of everyone involved in their operations. This initiative aligns with their core philosophy, which advocates for a "rich life and a society of coexistence."

A Framework for Understanding and Collaboration

The newly introduced Human Rights Policy serves as a foundational guideline emphasizing the respect for human rights throughout all activities and operations of the cooperative. It applies to all employees and aims to broaden understanding through collaboration with stakeholders and partners. By promoting education and practical efforts, Palsystem seeks to enhance awareness and recognition of human rights within its operations. Furthermore, the policy identifies key human rights issues, commits to improving communication, and establishes a robust framework for addressing these challenges effectively.

In concert with this, the Customer Harassment Policy has been developed to create a workplace where all employees feel safe and valued. This policy enables employees to adhere to behavior standards with dedication and sincerity towards customers, fostering a culture where understanding transcends individual roles and responsibilities.

Building Trust for Sustainable Development

As part of their continued commitment to a sustainable society, Palsystem has also announced the establishment of a "Palsystem Responsible Procurement Policy" for 2024. This policy aims to cultivate trust between producers and suppliers through equitable partnerships, extending this trust to the broader community. It outlines six critical perspectives, with a primary focus on human rights, while also addressing environmental and regional sustainability.

Palsystem's initiatives represent a significant advancement towards improving human rights awareness and fostering sustainable practices in the cooperative sector. By emphasizing collaboration, understanding, and support, Palsystem seeks to contribute positively to society by reinforcing the connections between individuals.

In light of the upcoming International Cooperative Year in 2025, these actions reflect not only Palsystem's dedication to ethical principles but also its role as a catalyst for a peaceful and cooperative society.

About Palsystem Cooperative Union

Palsystem Cooperative Union is located at 2-2-6 Okubo, Shinjuku, Tokyo, with Chairman Atsuyuki Shibusawa at its helm. As of March 2025, the cooperative boasts a total revenue of 260.42 billion yen and serves approximately 1.76 million members across various member cooperatives located in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Yamanashi, Nagano, Gunma, Fukushima, Shizuoka, Niigata, and others. More information about Palsystem’s activities and policies can be found on their official website: Palsystem.

Palsystem remains committed to its cooperative ethos, advancing towards a society where all individuals understand and support one another.