#USA #Boston #G2 Awards #Nasuni #NorthFace ScoreBoard

Nasuni's Remarkable Recognition in Customer Satisfaction

On July 15, 2025, Nasuni, a leader in unified file data platforms, achieved a significant milestone in its commitment to exceptional customer experience. The company has been awarded the prestigious NorthFace ScoreBoard Service Award (NFSB) for the fifth consecutive year by the Customer Relationship Management Institute LLC (CRMI). Additionally, Nasuni has earned seven badges in the G2 Summer Report 2025, highlighting its strong presence and ongoing dedication to delivering outstanding client services at scale.

Matthew Rassa, the Chief Information Officer at RMF Engineering, stated, "Working with Nasuni has been a game changer for our organization. The platform provides seamless file access, robust security, simple backup, and exceptional scalability, perfectly aligning with our needs. But what truly sets Nasuni apart is its customer success team, which has been with us every step of the way for over a decade, proactively and responsively investing in our success. It's rare to find a partner that combines innovative technology with such a human touch."

The NorthFace ScoreBoard Award, now in its 26th annual edition, is widely recognized in the industry for measuring customer satisfaction. Nasuni’s impressive metrics include a Net Promoter Score (NPS) of 87, a Customer Satisfaction (CSAT) score of 98%, and an overall rating of 4.8 out of 5 on the ScoreBoard Index. These scores are derived entirely from independent customer feedback gathered each year, showcasing Nasuni's consistent performance and leadership in providing enterprise support, placing it among a select group of elite global companies.

James Lemonias, Senior Vice President of Customer Success at Nasuni, remarked, "This is more than just a milestone for our customer service; it signals our strength as we grow and expresses the trust that our clients place in Nasuni to manage their most valuable assets - their data. We continue to make strategic investments across our customer experience organization, including appointing leaders to drive innovation and global expansion while maintaining our customer-centric culture."

In addition to the NFSB recognition, Nasuni has also received acknowledgment in the G2 Summer Report 2025 across multiple categories critical to cloud file storage and hybrid cloud solutions. The accolades, derived from genuine user reviews and market presence, publicly validate Nasuni’s offerings concerning performance and value within the enterprise landscape. Here’s a complete list of the G2 badges awarded to Nasuni this summer:

• - Leader - Enterprise Grid® for Cloud File Storage
• - Leader - Momentum Grid® for Cloud File Storage
• - Top 5 - Mid-Market Implementation Index
• - Leader - Grid® for Hybrid Cloud Solutions
• - Leader - Grid® for Storage Management
• - Leader - Implementation Index
• - Leader - Overall Cloud File Storage Grid

These honors emphasize Nasuni’s growing influence among enterprises, SMEs, and hybrid cloud environments, demonstrating that organizations rely on the powerful combination of simplicity, scalability, and secure storage performance that the platform provides.

About Nasuni

Nasuni positions itself as a unified file data platform for businesses facing an explosion of unstructured data, seamlessly merging storage and data services into a singular hybrid cloud solution. This approach promotes business resilience and enhanced data management, providing solutions that significantly reduce infrastructure costs by up to 67%. Nasuni's top-tier offerings also eliminate the need for additional cybersecurity measures or separate backup and disaster recovery systems. By replacing the friction associated with existing infrastructures, Nasuni streamlines operations to meet modern business expectations for data analytics and insights.

Organizations worldwide, spanning sectors including manufacturing, media, advertising, and construction (architecture, engineering, and construction - AEC), as well as consumer brands and energy companies, have placed their trust in Nasuni. The company operates in over 70 countries, with its headquarters based in Boston, Massachusetts. For further details, visit www.nasuni.com.