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Transcosmos Drives Digital Transformation for SMEs in Tokyo

Transcosmos has recently been contracted to support a vital initiative organized by the Tokyo Metropolitan Small and Medium Enterprise Support Center, which focuses on facilitating reskilling within small and medium enterprises (SMEs) through startups. This initiative comes at a crucial time, as many SMEs face a persistent shortage of personnel capable of leading digital transformation (DX). By pairing these companies with innovative startups, the program aims to foster talent acquisition and development through targeted reskilling efforts, particularly in fields closely related to artificial intelligence (AI) and other digital technologies.

This initiative marks the third consecutive year that Transcosmos has been selected to assist, demonstrating the ongoing commitment to promoting sustainable digital transformation among local SMEs. The program offers a comprehensive reskilling strategy tailored to the specific operational challenges faced by these businesses, ensuring that they are supported throughout the reskilling process.

The diverse range of courses provided under this initiative includes subjects such as AI, data analysis, IoT (Internet of Things), RPA (robotic process automation), low-code/no-code development, robotics, digital marketing, and information security. By equipping local SMEs with knowledge and skills across these critical areas of digital transformation, the program aims to provide a holistic approach to supporting businesses.

Transcosmos' involvement in managing the administration of this initiative allows them to leverage their substantial expertise in business operations. They will oversee all processes related to application acceptance, progress tracking, and performance reporting through a centralized operations management platform. By merging their extensive experience in back-office operations with business excellence and advanced technology, Transcosmos aims to optimize administrative operations for this initiative significantly.

Amidst the growing complexity of social and business environments, challenges abound, particularly concerning labor shortages. Local governments are increasingly faced with their unique dilemmas. Transcosmos is striving to create social impact by participating in the resolution of these pressing societal issues, aiming to maximize the well-being of communities through collaboration and partnering with other enterprises.

Looking ahead, Transcosmos intends to continue leveraging its experience and technological insights to further support local government initiatives through the facilitation of reskilling and effective matching processes, thereby playing a crucial role in the broader economic landscape.

For SMEs in Tokyo, this initiative provides a practical pathway to enhance their digital skills and adapt to the rapidly evolving technological landscape. Discover more about the program at Tokyo Digital Reskilling.

About Transcosmos Inc.

Founded in 1966, Transcosmos Inc. has consistently blended exceptional human resources with cutting-edge technology to enhance the competitiveness of its clients’ businesses. Currently, the company boasts a presence in 36 countries and regions, operating 187 bases worldwide. Transcosmos delivers services that optimize costs while expanding sales for its client businesses. Additionally, as global e-commerce continues to grow, the company provides a one-stop global e-commerce service that connects high-quality products and services from its clients to consumers across 46 countries and regions. Transcosmos aims to cultivate a collaborative partnership by actively engaging with customers and society, embracing the full journey from conceptualization to execution.