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Iris® Powered by Generali Reviews 2025 Milestones

In a year marked by rapid evolution in the cybersecurity landscape, Iris® Powered by Generali successfully recaps its significant product improvements and accolades as 2025 comes to a close. This is not merely a retrospective; it underscores the company’s commitment to innovation in the identity and cyber protection domains. The highlights from the year include prestigious awards like the Silver Globee, recognizing Iris as the Security Software Company of the Year, reflecting its expanding leadership in cybersecurity.

According to CEO Paige Schaffer, the approach has been about evolving the platform in a manner that ensures user safety while minimizing obstacles. "As cyber threats become more sophisticated, particularly with the growing role of AI, our focus has been on refining our solutions to keep users secure," Schaffer noted. The enhancements stem from Iris's commitment to providing unparalleled service, characterized by a level of support that prioritizes user experience.

Key Product Innovations

One of the most impactful launches of the year was the Iris Console. This modern interface serves both existing partners and potential clients, allowing them to explore Iris’s extensive offerings. The Console features capabilities for visual configuration and active plan monitoring, making it easier for organizations to tailor their identity protection packages according to their specific requirements.

In addition to the console's launch, major upgrades were made to the OnWatch® user portal, aimed at enhancing user experience. The updates include more detailed dark web resolution guidance tailored to individual data breaches, expanded home title monitoring for visibility into property record changes, and the introduction of Passkey support for secure, passwordless logins. This aligns with the company's mission to create a best-in-class digital experience for its users.

Expanding Coverage and Capabilities

Iris has also broadened its monitoring capabilities across both API and portal deployments this year. New items now include Online Profiles, Crypto Wallets, Travel Visa data, Canada’s Social Insurance Number (SIN), and India’s Permanent Account Number (PAN). The company also enhanced its medical monitoring features, adding identifiers such as Medical Record Number (MRN), Medicare Beneficiary Identifier (MBI), and the UK NHS number, showcasing a commitment to comprehensive personal protection.

Enhancements in Device Protection

The growth of Personal Web Defense remained another shining achievement for Iris in 2025. This device protection tool attracted considerable interest from clients in both the insurance and legal benefits sectors, who have integrated it into their programs. Enhancements included VPN Geolocation Routing, which allows users to direct web traffic securely through location-specific hubs, and Family Rules, which enrich overall household protection.

Thought Leadership in Cybersecurity

Beyond technological advancements, Iris established itself as a thought leader in fraud prevention with the launch of its inaugural Identity and Cybersecurity Concerns (ICC) Survey. Published in April, this survey, along with the following ICC Perspectives Series, delves into the demographic and emotional aspects of fraud victimization. In collaboration with the Global Anti-Scam Alliance (GASA), Iris released the State of Scams in the USA 2025 report, drawing attention to the troubling realities faced by scam victims and the disparity between institutional protections and consumer risks.

Looking Ahead

As the year concludes, Schaffer expresses pride in the achievements of her team. With numerous recognitions for innovation and customer service, as well as significant improvements across the platform, Iris stands poised to assist its partners in navigating the increasingly complex threat landscape of the coming years. The focus remains firmly on delivering robust protection solutions that are both effective and seamlessly integrated into users' lives.

In summary, 2025 was a landmark year for Iris® Powered by Generali, marked by meaningful advancements in product offerings and a continued commitment to exceptional customer service. With its eyes set on the future, Iris is ready to take on new challenges and opportunities in the world of cybersecurity.