Tricorn Launches Automated Corporate Information Solution Using KraiseL, Kintone, and AI Agent

Tricorn Launches Innovative Automated Solution

Tricorn, a subsidiary of Septeni Holdings, has recently announced the launch of a groundbreaking automated solution integrating its CRM platform KraiseL with the Kintone workflow improvement platform and AI agents. This innovative offering is aimed at significantly reducing the manual labor involved in corporate information retrieval connected to credit checks and sales preparation, especially in the realm of inside sales.

Background and Need for Automation

In today’s fast-paced business environment, the speed at which customer inquiries are handled can directly impact satisfaction levels and, ultimately, sales performance. Tricorn has been dedicated to providing various digital solutions, including its powerful CRM platform KraiseL, which is designed to support corporate activities online.

Through engagements with numerous companies, Tricorn recognized a persistent issue: many tasks during the inside sales process, such as confirming creditworthiness before new transactions and collecting company information, were heavily reliant on manual processes. These outdated practices not only slowed down response times to clients but also compelled sales teams to divert their focus from core responsibilities towards time-consuming administrative tasks.

How the New Solution Works

To address these challenges, Tricorn’s new solution utilizes the synergy between KraiseL, Kintone, and AI agents to automate various processes involved in corporate information acquisition. Here’s a breakdown of how this automation works:

1. Data Registration: Information entered via a web form created in KraiseL—such as inquiries and trial requests—is automatically registered into a Sales Force Automation (SFA) application developed on Kintone.

2. AI Agent Activation: Registration of data in the Kintone application triggers the automatic activation of the AI agent, which retrieves necessary information about the registered company from the internet.

3. Data Entry in Kintone: The collected company information, along with the results of preliminary credit checks, is then automatically written back into the corresponding Kintone record.

Benefits Realized

By implementing this solution, Tricorn has already seen impressive results. Previously, the pre-credit check for trial service accesses required 1-2 business days. Now, this process has been expedited, and sales representatives, who typically spent around 10 minutes confirming company information, have significantly reduced the time spent on this task. Thus, the organization has successfully shortened lead times in offering services to clients and enhanced sales team productivity.

Tricorn aims to continue providing effective solutions based on the successful collaboration of KraiseL, Kintone, and AI technology, with hopes of furthering its internal operations' digital transformations.

Partner Insights

Cybozu Inc., the provider of the Kintone platform, has expressed strong support for Tricorn’s initiative. A senior executive at Cybozu shared, "We warmly welcome Tricorn’s launch of a new solution combining KraiseL, Kintone, and AI agents. We anticipate that this integration will significantly streamline corporate information acquisition and recording, advancing efficiencies in inside sales operations. We look forward to deepening our partnership to provide optimal solutions to our customers."

Looking Forward

Tricorn, with its innovative solution, is keen to tackle various business challenges faced by its clients and thus continues to lead the push for digital transformation in corporate operations. For more details about the Kintone implementation support service, visit their dedicated site here.

For inquiries regarding this announcement, contact Tricorn at:
Email: [email protected]

Parent Company Overview

- Company Name: Septeni Holdings, Inc.
- Head Office: 30F, Sumitomo Realty & Development Shinjuku Grand Tower, 8-17-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
- Representative: Yuichi Kaneno
- Website: Septeni Holdings