Upcoming Webinar: Improve Your Apparel E-commerce During the Holiday Season
In the bustling world of online fashion retail, the year-end and holiday season presents both challenges and opportunities. Marketing Association Inc. is excited to announce a complimentary online seminar titled
"Strategies to Differentiate Your Apparel E-commerce: What Retailers Should Do Now for Sales and Customer Experience Improvement!", scheduled for
November 27, 2025. This event aims to equip apparel e-commerce businesses with essential strategies to enhance sales and improve customer satisfaction during this critical shopping period.
Does This Sound Familiar?
Many e-commerce businesses face recurring issues, including:
- - Struggling with sales growth
- - Need for improved returns, exchanges, and cancellation processes
- - Desire to elevate customer service quality
These challenges can hinder business success, especially during peak sales periods when customer expectations are at an all-time high. It’s crucial for retailers to not only drive sales but also foster customer loyalty through exceptional service and experiences.
What You’ll Learn in This Seminar
The year-end and holiday sales period is a crucial time for apparel e-commerce businesses, as it can determine the growth trajectory of the year ahead. A single purchase could inspire customer loyalty, but this hinges on how effectively brands deal with peak-season demands.
This seminar will cover key areas such as:
- - Efficient customer service strategies
ereturns and exchange management
the enhancement of site experiences, while spotlighting the need for precision in operations. Even minor oversights during busy periods can significantly impact brand loyalty and customer satisfaction.
Participants will gain actionable insights that can be implemented immediately, setting the stage for a successful holiday sales period. Whether you're looking to streamline operations or enhance customer interactions, this seminar provides valuable knowledge and practical solutions.
Free Materials for Participants
To sweeten the deal, all attendees will receive exclusive seminar materials by answering our brief survey at the end of the session. We believe that learning should go hand in hand with actionable resources.
Webinar Schedule
| Time | Seminar Content |
|---|
| --- | ------------ |
| 1:55 PM | Access Begins |
| 2:00 PM | Seminar Start: Agenda Overview and Survey Instructions |
| 2:05 PM |
HATME Inc.
| "What Does Effective E-commerce Management Look Like?" |
|---|
| 2:25 PM |
Recustomer Inc.
| "Turning Returns Into Opportunities: Enhancing Customer Experience After Purchase" |
|---|
| 2:45 PM |
Marketing Association Inc.
| "Strengthening Customer Service During Busy Times: Utilizing Outsourcing While Maintaining Satisfaction" |
|---|
| 3:05 PM | Conclusion and Survey Announcement |
Event Details
- - Date: November 27, 2025 (Thursday)
- - Time: 2:00 PM - 3:10 PM (JST)
- - Format: Online (via Zoom)
- - Cost: Free
- - Co-hosted by: Recustomer Inc., HATME Inc., Marketing Association Inc.
For more details and registration, please visit our official site.
About Marketing Association Inc.
- - CEO: Hirokazu Nakazono
- - Location: 1-1-15 Ikebukuro, Taito-ku, Tokyo
- - Capital: 17.5 million yen
- - Services: Offering call center outsourcing and e-commerce operations as part of BPO services.
Corporate Links
Join us and get ready to enhance your strategy for the highly competitive holiday sales period!