Deck Commerce Launches Advanced AI Delivery Promise to Transform Online Retail Experience

Deck Commerce Unveils AI-Driven Delivery Promise



In an impressive move to enhance the online shopping experience, Deck Commerce has officially launched its latest innovation, the Delivery Promise. Powered by the cutting-edge Deck IQ™, this AI-driven functionality is set to revolutionize how retailers engage customers, providing real-time, precise delivery dates for products throughout the shopping journey.

With the ever-growing competition in e-commerce, understanding the demand for timely information has become crucial. According to statistics from Deck Commerce, retailers leveraging the Delivery Promise can expect an astounding increase of up to 40% in add-to-cart conversions. Simultaneously, the feature is projected to elevate revenue by approximately 7%, while significantly reducing cart abandonment rates by nearly 38%. These promising figures illustrate the potential impact of accurate delivery information on purchasing behavior, ultimately fostering a smoother, more rewarding shopping experience for both customers and brands.

Chris Deck, the Founder and CEO of Deck Commerce, emphasized the significance of this innovation, stating, "Delivery Promise allows brands to answer one of the most critical questions in online shopping — when will I get it? — with real data and confidence." This assurance addresses a common pain point for consumers: the uncertainty surrounding the arrival of their purchases. By integrating this feature directly into critical touchpoints such as the product page, cart, and checkout, retailers can markedly improve customer satisfaction and drive higher conversion rates without placing additional strain on their internal teams.

The Delivery Promise represents just the initial offering of Deck IQ, a robust Order Intelligence Engine designed to enhance the entire order management experience. While presently focusing on delivering estimated arrival dates, Deck IQ's capabilities are poised to expand across various facets of the order lifecycle, including inventory management, order routing, and fulfillment optimization. This evolution aligns with the broader trend of AI shaping the future of e-commerce, where speed and efficiency are becoming paramount.

Deck elaborated further, stating, "As AI continues to shape the future of commerce, we're focused on applying it where it matters most, helping brands make faster, smarter decisions that drive revenue and loyalty." This forward-thinking approach positions Deck Commerce as a leader in the order management landscape.

For businesses eager to implement the Delivery Promise, it is now available to all clients utilizing the Deck Commerce Order Management System (OMS). Interested retailers can explore this tool further by visiting their website at www.deckcommerce.com/delivery-promise.

Deck Commerce, known for its prominent role in the order management space, boasts a stellar client roster that includes well-known brands such as New Balance, NETGEAR, and Build-A-Bear. The company's mission centers around optimizing the entire order journey, enabling brands to convert every customer into a loyal buyer.

As Deck Commerce continues to pioneer advancements in order management solutions, the Delivery Promise serves as a prime example of how technology can enhance retail operations and customer experiences alike. With its focus on improving transparency and reliability for consumers, Deck Commerce is undoubtedly setting a new standard in the e-commerce sector.

Topics Consumer Technology)

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