How Spectee Pro Transformed Crisis Management at Narita International Airport

Transforming Crisis Management at Narita International Airport with Spectee Pro

In the rapidly changing landscape of global air travel, the importance of effective crisis management and disaster prevention has never been greater. Spectee, a Tokyo-based startup specializing in disaster tech, has made significant strides in this area with the introduction of their AI-driven service, Spectee Pro, at Narita International Airport. This advanced real-time disaster and crisis management service aims not just to respond to emergencies but also to prevent them by providing accurate information quickly to key personnel.

The Challenges Before Spectee Pro

The Operation Center at Narita International Airport plays a crucial role in collecting and acting on various types of information related to airport operations, whether in normal times or during emergencies. With a multitude of cameras installed around the airport and communications from relevant authorities, it has been the center for real-time risk assessment and trouble management. However, as the elements affecting airport operations have diversified, the response capabilities of the Operation Center have needed to expand significantly. Access information around the airport, especially concerning public transport routes, became increasingly vital as they could directly impact passengers and cargo.

Social media, while an effective channel for gathering information, required manual effort to collect and verify. This time-consuming process posed a significant challenge for the staff at the Operation Center. Thus, learning about Spectee Pro's capacity for rapid and precise information retrieval became a game-changer, ultimately leading to its implementation.

Practical Applications of Spectee Pro

A tangible scenario illustrating the effectiveness of Spectee Pro occurred last year when a vehicle accident on the Higashi-Kanto Expressway blocked two lanes. Initial reports were insufficient to paint a complete picture of the incident. However, with Spectee Pro, staff could access live footage from the incident, allowing the Operation Center to grasp the situation immediately. This real-time visual confirmation enabled the rapid dissemination of information to all involved parties, highlighting the software's efficacy in effectively addressing evolving situations.

The Impact of Implementing Spectee Pro

Since the introduction of Spectee Pro, the surging influx of previously uncollected data has been a substantial advantage. For instance, while the Operation Center traditionally relied on communication with transport associations for rail information near the airport, increasing interconnectivity has meant incidents far from the airport can affect access. Spectee Pro allows for the collection of broad-ranging information related to such distant incidents efficiently, empowering staff to assess how this intelligence influences airport operations proactively.

Moreover, beyond immediate incidents, Spectee Pro offers the ability to foresee potential issues, enabling proactive approaches that minimize risks effectively. This proactive mindset has elevated the competencies of the staff, with improved risk management capabilities arising from discussions informed by the data generated through Spectee Pro.

A Vision for the Future

With Spectee Pro, the Operation Center has gained not just faster access to critical information but also refined their skills without increasing workload burdens. The implementation has contributed to workforce development in risk response, showcasing a significant benefit beyond merely improving crisis management capabilities.

About Spectee Pro

Spectee Pro is a state-of-the-art AI-driven service that analyzes an array of data, including social media, weather data, automotive probe data, and over 10,000 road and river cameras nationwide. It enables rapid collection, visualization, and prediction of disasters or crises in real-time. The service has found its way into various sectors, including local governments, companies, and logistics, proving invaluable for disaster preparedness and business continuity planning (BCP). Currently, about 70% of prefectural governments across Japan have adopted Spectee Pro.

About Spectee

Founded in November 2011, Spectee operates under the mission of making crises visible through the analysis of diverse datasets. They offer several advanced solutions, including the supply chain risk management service, which enhances visibility and awareness of disruptions, ensuring efficient operational responses. As Spectee continues to grow, they remain committed to enhancing safety and operational efficiency across various sectors with innovative technologies.