Arelion Enhances Off-Net Connectivity Quoting with Automation on Connectbase

Arelion Automates Global Off-Net Access Quoting on The Connected World Platform

Arelion, a leader in global connectivity with the world’s top-ranked Tier-1 Internet backbone, has embraced automation to streamline its off-net access quoting process. In partnership with Connectbase, Arelion has moved this essential function to The Connected World Platform, which is designed to enhance connectivity solutions for businesses worldwide.

With the integration of Connectbase’s Advanced CPQ (Configure, Price, Quote) API, Arelion's procurement and sales personnel can quickly generate quotes for off-net access from over 130 suppliers located across Europe and North America. This integration not only simplifies the quoting process but does so from a single automated workflow, drastically improving speed and accuracy.

The Importance of Speed and Efficiency in Global Connectivity

The demand for expansive global connectivity is increasing. Arelion serves more than 2,300 clients in nearly 130 countries, while still needing to provide reliable access to locations that may not be directly on their network. This requirement necessitates the ability to quickly access pricing and availability for third-party access from a wide array of carriers.

Before the automation, Arelion’s sales and procurement teams had to gather supplier prices manually and location by location. This method was time-consuming and prone to inconsistencies, which could lead to missed opportunities in a fast-paced environment. The new automated system offered by Connectbase connects directly to Arelion's Salesforce interface allowing for real-time supplier data retrieval—transforming what was once a labor-intensive task into a seamless, data-driven workflow.

Benefits to Customers and Internal Teams

By automating the quoting process, Arelion is now capable of delivering swift and precise quotes to both wholesale and enterprise customers. Scott Nichols, CCO of Arelion, emphasized how customers are increasingly looking for comprehensive solutions that extend beyond Arelion's own network. The enhanced quoting capabilities enable Arelion’s teams to respond rapidly while ensuring greater confidence in the pricing presented to clients.

Ben Edmond, the CEO and Founder of Connectbase, hailed this collaboration, stating, “Arelion runs the most connected backbone on the planet, and its customers expect that same reach when they require off-net access.” This partnership allows Arelion to capitalize on the efficiency of automated workflows to enhance its service offerings.

A Future of Enhanced Connectivity

The partnership between Arelion and Connectbase signals a significant step forward in how the global connectivity landscape operates. As they continue to explore additional functionalities on The Connected World Platform, both companies aim to further refine how Arelion can discover, quote, and deliver connectivity solutions. The use of trusted location data, coupled with standardized APIs, is set to eliminate traditional hurdles faced by businesses in this sector.

This innovative approach not only highlights Arelion's commitment to maintaining excellence in customer service but also demonstrates their recognition of the evolving tech landscape. By leveraging advanced technologies, Arelion is positioning itself to meet the growing demand for global connectivity and is ready to exceed customer expectations in an increasingly interconnected world.

Visit Connectbase for more information about how they are revolutionizing the connectivity commerce ecosystem. Learn how Arelion is driving global connectivity solutions across multiple industries and effective communication networks.