In an era where customer experience and operational efficiency are paramount, ELESTYLE Inc., a Tokyo-based company, has stepped up with an innovative solution for hotel retailers. Their unmanned sales system,
OneQR, has been successfully implemented in the luxury hotel sector, particularly in properties managed by Japan Resort Hotel Operations, a member of the Solare Hotels and Resorts group.
About Japan Resort Hotel Operations
Japan Resort Hotel Operations specializes in revitalizing the management of traditional inns and hotels across Japan, significantly contributing to local tourism’s growth. With properties like Yamanaka Onsen Kajikanso and The Pulse Kirishima, the company aims to enhance guest experiences without compromising operational efficiency. The recent addition of the OneQR system is a key example of this approach, streamlining retail operations while reducing the burden on human resources.
Introduction of OneQR: Key Benefits
At its core, the OneQR system is designed to enhance the retail experience within hotel environments by addressing specific operational challenges, such as:
- - Aesthetic Adaptability: The system's design integrates seamlessly into the traditional atmosphere of ryokan, providing a pleasant shopping experience that aligns with guests' expectations.
- - User-Friendly Interface: With a simple and intuitive UI, the OneQR system is accessible for all age groups, including older guests who may not be familiar with advanced technology.
- - 24/7 Unmanned Operations: The ability to operate around the clock with minimal staffing reduces labor costs and operational hurdles, allowing hotels to focus more on guest services.
- - Flexible Management: The system's CSV output allows for easy and customizable inventory and sales management, enabling hoteliers to track performance effectively.
For more detailed insights, readers are encouraged to explore interviews and case studies engaging with real-world applications of this innovative solution. You can find the detailed case study
here.
Understanding OneQR
OneQR stands out as a multi-mobile payment SaaS, designed to make retail operations more efficient through QR codes and versatile payment methods. It accommodates over 40 different payment types simultaneously, significantly minimizing potential sales revenue loss. The cost-effective structure, starting at just 1,000 yen per month with industry-leading transaction fees, makes it an attractive option for many businesses.
Additionally, OneQR can be customized to suit various business needs, spanning restaurants, retail shops, lodging facilities, and even parking spaces. This versatility has led to its adoption in over 200,000 locations across Japan, showcasing its reliability and scalability in different sectors.
About ELESTYLE
Founded in June 2014, ELESTYLE Inc. prides itself on developing and operating a multi-payment platform, including the acclaimed
elepay gateway service and the innovative
OneQR mobile payment system. The company supports cashless transaction efforts and digital transformation initiatives across various industries, demonstrating an unwavering commitment to driving Japan towards a cashless society.
With a focus on connecting with diverse industries, ELESTYLE aims to accelerate cashless transformations, helping businesses adapt to the evolving retail landscape. In conclusion, with the integration of OneQR, hotels and retail spaces can significantly enhance the guest experience, streamline operations, and contribute to the broader movement towards efficiency and innovation in the hospitality sector.