Sojern Launches Pioneering Fully Managed Email Services for Hoteliers in 2025

In a significant advancement for the hospitality industry, Sojern, a leading marketing platform known for its commitment to helping hotels thrive, recently introduced a fully managed email marketing service. This innovative offering aims to simplify and enhance hotel marketing efforts by enabling hoteliers to execute impactful campaigns without the usual constraints of time, budget, or expertise.

As the demand for personalized guest experiences continues to grow, Sojern recognizes the importance of leveraging email as a powerful engagement tool. The newly launched service allows hotels to tap into sophisticated email marketing strategies that drive direct bookings, increase guest loyalty, and minimize dependency on online travel agencies (OTAs).

Streamlining Email Marketing


Sojern's fully managed email marketing service integrates seamlessly with a hotel's existing property management system (PMS). This integration unlocks critical guest insights that empower hotel marketers to create targeted campaigns aimed at specific customer segments. By utilizing data-driven tactics, hotels can engage with travelers at various stages of their journey, from pre-arrival engagement to post-stay follow-ups.

For hoteliers, the most significant advantage is the pay-for-performance pricing model introduced by Sojern. Rather than incurring substantial upfront costs, hotel partners will only pay for successful results, significantly reducing financial risks associated with marketing campaigns. This model paves the way for more hotels to adopt sophisticated marketing techniques that they may have previously viewed as financially unfeasible due to high upfront investments or expertise gaps.

Meeting the Challenges of Modern Marketing


In today’s rapidly changing landscape, many hoteliers find themselves constrained by the lack of human resources necessary to launch effective marketing campaigns. Sojern's service alleviates this challenge by providing expert email designers and copywriters to manage the entire process, from inception to analysis. This collaborative approach ensures that the campaigns are not only professionally crafted but also aligned with the brand’s values and target audience expectations.

The Future of Hotel Marketing


With email marketing projected to reach an astounding $17.9 billion by 2027, its relevance has never been more apparent. Sojern’s new solution is poised to empower hoteliers to capitalize on this growth by overcoming barriers that previously hampered effective email communication with guests. Nicole Williams, a Principal at Daryon Hotels International, praised the ease of working with Sojern, stating that their services revolutionized their approach to audience engagement and boosted bookings significantly.

The introduction of this service aligns with broader industry insights. Analysts predict that by 2030, hotels will experience a paradigm shift, transitioning from reliance on OTAs to direct bookings, projected to reach $409 billion in revenue. This shift highlights the necessity for hotels to develop strong brand identity through direct marketing strategies. The ability to cultivate relationships with past guests through tailored marketing efforts not only fosters loyalty but drives higher conversion rates.

Looking Ahead


As more hotels join Sojern’s email solution, the hospitality sector can anticipate a dramatic evolution in how they connect with their customers. The careful construction of brand-aligned campaigns will enable hoteliers to recapture lost bookings, increase engagement among previous guests, and ultimately increase profitability. As travelers expect personalized outreach and relevant information, Sojern offers a much-needed solution for the modern hotelier looking to thrive in an increasingly competitive market.

For detailed insights into Sojern's fully-managed email offering, interested hoteliers can join the waitlist on Sojern's official website. It's a promising step towards transformative email marketing in the hospitality industry, one that any hotel aiming to enhance its operational efficiency and guest relations should not miss.

Topics Consumer Products & Retail)

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