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Commvault Elevates Cyber Resilience with Conversational AI

In a groundbreaking announcement, Commvault (NASDAQ: CVLT) has unveiled its latest innovation that integrates Conversational AI into backup and cyber resilience management. This new capability allows enterprises to utilize natural language interactions, simplifying the tasks of managing data protection across various environments.

Understanding the Model Context Protocol (MCP)

The cornerstone of this advancement is Commvault's Model Context Protocol (MCP), a sophisticated server acting as a bridge between enterprise systems and prominent generative AI tools like OpenAI's ChatGPT Enterprise and Anthropic's Claude. This setup permits users to communicate with Commvault Cloud in a conversational manner, enabling them to execute a range of resilience tasks, such as configuration, management, and monitoring. The system is designed to meet stringent enterprise security standards, combining ease of use with robust policies that protect sensitive data.

The potential use cases for this Conversational AI are extensive. Imagine asking your AI assistant simple questions like, “Is my instance of DocuSign backed up?” The assistant returns a straightforward answer and, if needed, proactively offers to set up backup configurations in real-time, all while adhering to compliance regulations. Using natural language, users can invoke actions—making it an intuitive upgrade to traditional resilience management methods.

The Shift to Conversational Interfaces

Commvault aims to transform traditional interactions with data protection tools into a more natural process. Instead of navigating complicated menus and settings, users can issue commands as they would to a colleague, fundamentally changing how teams manage their data protection strategies. By harnessing the simplicity of conversational exchanges, Commvault empowers organizations to allocate more time to strategic resilience planning rather than getting bogged down in routine management tasks.

Christopher N. Colla, Vice President of Information Technology and CIO at BG Foods, states, “This level of AI simplicity allows us to prioritize resilience strategies over repetitive tasks. It’s incredibly efficient to instruct our AI assistant to handle backup duties with such ease.”

How It Works

The integration operates by processing natural language requests and executing relevant actions through the MCP server, ensuring compliance with corporate data security protocols. For example, if a user inquires about the backup status of a certain application, the AI can not only provide the current state but also execute necessary backup tasks instantly, keeping information secured under Commvault's privacy policies.

Johnny Yu, Research Manager at IDC, emphasized, “Commvault’s approach represents a practical application of generative AI in ensuring data protection. Rather than relying on AI autonomy, it focuses on refining the interaction between users and data protection tools, setting the stage for future advancements.”

The conversational experience isn’t limited to individual applications; it extends across all workloads protected by Commvault Cloud, enabling a streamlined experience for users managing complex data environments. With this cohesive solution, enterprises can effortlessly maintain their data security posture.

Ensuring Security and Compliance

An essential feature of Commvault's Conversational AI is the governance provided by the MCP server. It ensures secure authentication, access control, and encrypted data exchanges, mitigating risks associated with unauthorized access. Furthermore, Commvault emphasizes that it does not leverage client data for external AI model training, thus maintaining strict data privacy. This approach solidifies Commvault's commitment to compliance while offering innovative solutions for modern enterprises.

Key Advantages and Future Plans

With Commvault's Conversational AI technology, enterprises can:

• - Achieve Simplicity: Execute resilience tasks through conversational dialogue, reducing friction in everyday operations.
• - Embrace Trusted Automation: Every interaction is subject to internal security measures, enhancing confidence in AI-assisted processes.
• - Increase Efficiency: Quick queries yield instant results, optimizing task management for workload protection.
• - Leverage Comprehensive Coverage: The solution supports all environments—SaaS, cloud, and hybrid.

This new technology is set to be rolled out for private early access in November during the Commvault SHIFT 2025 event, with plans for public access in early 2026 and full launch anticipated for spring 2026.

Join the Conversation

Commvault's launch of Conversational Resilience underscores its leadership role in integrating AI with cyber resilience. Interested organizations and IT professionals can witness this cutting-edge offering at SHIFT 2025 in New York City on November 11-12. Don’t miss the opportunity to experience firsthand the future of data protection.

As the landscape of data protection continues to evolve, Commvault stands at the forefront, ready to empower enterprises with the tools they need to secure their most valuable assets effectively.

For further updates on the latest features and announcements, visit Commvault’s official website and join the ongoing discussion around cyber resilience and AI technologies.