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Cedar and Sanford Health: A Transformative Partnership for Rural Healthcare Finance

In a groundbreaking collaboration, Cedar, a leading platform for improving patient financial experiences, has teamed up with Sanford Health, the largest rural health system in the United States. This partnership is designed to enhance financial solutions for over 2.4 million patients across America's heartland, ensuring that financial health is integrated into patient care.

The Need for Innovative Financial Solutions

Rural healthcare systems often face unique challenges, including financial constraints and limited access to resources. Sanford Health has consistently demonstrated ingenuity in addressing the specific needs of their patient population, making this partnership with Cedar a pivotal move toward redefining the patient financial experience in rural areas.

Florian Otto, co-founder and CEO of Cedar, emphasized, “This partnership showcases a commitment to recognizing that financial health is critical to overall patient care. We are excited to combine Cedar’s innovative financial engagement technologies with Sanford's robust Epic infrastructure.”

Introducing Cedar Pay

At the heart of this partnership lies Cedar Pay, a state-of-the-art tool that promises a simpler and more transparent payment experience. Cedar Pay incorporates essential information directly into medical bills, including real-time health savings account data, to create a more understandable financial overview for patients. This approach aims not only to streamline the payment process but also to enhance patient trust and loyalty.

Key features of Cedar Pay include:

• - Personalized Outreach: Rapid experimentation methods are utilized to tailor communication strategies and engage patients effectively.
• - Empathetic Messaging: The platform uses clear and compassionate language to ease stress and facilitate billing comprehension.
• - HSA Integration: Incorporating health savings account details allows patients to make informed financial decisions.
• - Custom Payment Plans: Flexible and personalized payment options cater to the unique financial situations of each patient.

Bill Gassen, President and CEO of Sanford Health, noted, “Our long-standing commitment to exceptional patient care is reinforced by adopting cutting-edge solutions like Cedar's platform. This collaboration empowers our patients with the seamless billing experiences they need.”

A Model for the Future of Rural Healthcare

The partnership aims to set a new standard for rural healthcare systems across the nation. By demonstrating how innovative technology can not only bolster provider revenues but also enhance patient understanding and management of their healthcare bills, Cedar and Sanford Health are paving the way for a sustainable future in rural healthcare.

As Otto points out, “With rural hospitals facing mounting pressures, these innovative solutions are essential for long-term viability.” This partnership is not just about modernizing billing; it’s about securing the healthcare future for entire communities and ensuring that patients can access the care they need without the added worries of financial stress.

About Cedar

Cedar is dedicated to connecting patients with the financial resources necessary to afford care. Their AI-powered technology empowers personalized financial journeys, driving satisfaction and efficiency. With a longstanding commitment to an intuitive user experience and extensive expertise in revenue cycle management, Cedar has successfully served over 50 million patients and processed upwards of $10 billion in payments.

About Sanford Health

As the largest rural health system in the U.S., Sanford Health is dedicated to revolutionizing the healthcare experience. They maintain a significant presence in the Midwest and beyond, offering access to world-class care through an integrated nonprofit health system that includes hospitals, clinics, senior communities, and more.

In conclusion, the alliance between Cedar and Sanford Health is set to radically reshape the patient financial experience, strengthen rural health systems, and ultimately lead to healthier communities. As they combine technology with compassionate care, they are not just meeting the needs of today, but preparing for the healthcare demands of tomorrow.