#social welfare #Japanese Management Award #Customer Value Creation

2025 Japanese Management Quality Award Winners Announced

On December 16th, the Japanese Management Quality Award Committee, led by Chair Professor Takahiro Fujimoto from Waseda University, revealed 11 organizations recognized for their transformative efforts aimed at enhancing customer value. This year's awards carry special significance as they mark the 30th anniversary of the award's establishment, with a cumulative total of 57 organizations having received the prestigious grand prize since its inception.

The Japanese Management Quality Award was founded with the objective of enhancing productivity and fostering customer value management to strengthen international competitiveness. Each year since 1996, it has selected deserving organizations for recognition. In the 2025 cohort, two organizations received the Grand Prize, four earned the Excellence Award, one was recognized with the Encouragement Award, and four organizations were newly honored with the Management Design Practice Award, totaling 11 awardees.

Grand Prize Winners

• - Y's Mart Co., Ltd. (Large Enterprise Category / Food Supermarket / Urayasu City, Chiba Prefecture)
• - Gasshoen Social Welfare Corporation (Non-Profit Organization Category / Comprehensive Social Welfare Services / Machida City, Tokyo)

Excellence Award Winners

• - Toyota Technical Development Corp. (Large Enterprise Category / Intellectual Property Business, Measurement Simulation / Toyota City, Aichi Prefecture)
• - Fukuoka Toyota Motor Co., Ltd. (Large Enterprise Category / Automotive Sales / Fukuoka City, Fukuoka Prefecture)
• - KEC Group (Group & Collaborating Organization Category / Education Service Provider, Educational Content Development & Sales / Ikoma City, Nara Prefecture)
• - Bridge Hotel Group (Group & Collaborating Organization Category / Hotel Accommodation / Osaka City, Osaka Prefecture)

Encouragement Award Winner

• - Aqua Co., Ltd. (Small Enterprise Category / Building Cleaning Services / Shinjuku City, Tokyo)

Management Design Practice Award Winners

• - Suetsuya Construction Group (General Construction, Real Estate / Hamamatsu City, Shizuoka Prefecture)
• - ISEKADO (Craft Beer Production & Sales / Ise City, Mie Prefecture)
• - Brain Marks Co., Ltd. (Consulting Services / Chuo City, Tokyo)
• - Loran Co., Ltd. (Sales of Scientific Instruments, After-Sales Services / Utsunomiya City, Tochigi Prefecture)

Overview of the Awards

• - Grand Prize: Recognizes organizations acknowledged as models for pursuing customer value-focused management transformation.
• - Excellence Award: Honors organizations committed to continuous transformation for customer value management.
• - Encouragement Award: Acknowledges organizations actively working towards customer value management transformation.
• - Management Design Practice Award: Celebrates organizations that have acquired management design certification and have continued to deliver impactful results since achieving their certification.

The concept of customer value management places the creation of customer value at the forefront of business practices, driving organizations toward sustainable growth amid ever-changing conditions. Through these awards, the aim is to promote management innovation within Japanese enterprises and organizations.

Spotlight on the Award-Winning Organizations

Y's Mart Co., Ltd., the recipient of the Grand Prize in the large enterprise category, operates 39 stores primarily located in station-centric areas of the Tokyo Bay region. With a mission to be