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Philips Future Health Index 2025 Report Overview

On July 28, 2023, Philips Japan launched the Japanese version of its Future Health Index 2025, aimed at healthcare leaders, especially hospital administrators. This report examined the impact and potential of AI and innovative technologies in medical settings from the perspectives of healthcare professionals and patients. Conducted in its 10th iteration, the survey included responses from over 1,900 healthcare professionals and 16,000 patients across 16 countries from December 2024 to April 2025.

Focused Insights for Japan's Healthcare

The report specifically addresses Japan’s critical healthcare challenges, such as rapid aging, workforce shortages, and rising costs. The research highlighted how AI can assist in enhancing the quality and efficiency of medical services. According to the findings, 75% of Japanese healthcare workers believe that AI and predictive analytics enable early intervention, potentially saving lives. Optimistically, 60% express confidence that AI could improve patient outcomes. However, the trust index for patients remains low, with only 33% believing that AI can enhance healthcare, significantly below the global average of 59%.

Healthcare Professionals' Burdens and AI Necessity

Research demonstrates that about 22% of healthcare professionals in Japan report spending less time with patients compared to five years ago, attributing this to increased administrative tasks. Additionally, 65% face data access challenges that result in lost medical consultation time during shifts, with more than 20% losing over 45 minutes per shift.

In Japan, where natural disasters are frequent, AI's application in triage during emergencies and optimal resource allocation has garnered increased attention. However, the delay in adopting AI raises concerns about time loss, missed opportunities for early intervention, and deteriorating care quality, prompting calls for expedient integration of AI solutions in healthcare.

Bridging the Trust Gap

One key finding from the survey was the notable trust gap between healthcare professionals and patients concerning AI. While 84% of healthcare workers feel confident in using AI to create medical records, only 30% of patients share the same sentiment.

To bridge this divide, the report suggests that healthcare providers must offer comprehensive explanations regarding AI, ensure transparency regarding its safety and effectiveness, clarify legal responsibilities, and reinforce data security. Patients who are more familiar with AI demand higher standards of accountability and safety, highlighting the need for improved communication.

Recommendations and Future Directions by Philips

Philips has put forth five essential recommendations for integrating AI into healthcare:
1. Human-centric design.
2. Strengthening collaboration between humans and AI.
3. Demonstrating effectiveness and fairness.
4. Establishing clear guidelines.
5. Building cross-sector partnerships.

These initiatives, when combined with technology and trust, can create a future where better healthcare is accessible to all. Philips remains committed to providing valuable solutions for both healthcare professionals and patients alike.

For the complete report on the Future Health Index 2025, visit the Philips Japan website. No personal information is required to download the full version.

As Jasper Asueras Westlink, President of Philips Japan, stated: “Japan’s healthcare system faces complex and urgent challenges. However, AI holds immense potential to overcome these issues. We value fostering trust through dialogue and co-creation, working steadily towards a society where everyone can receive quality healthcare.”

About the Future Health Index

The Future Health Index is a research report by Philips, marking its 10th edition in 2025. The survey investigates how innovative technologies, especially AI, can support healthcare professionals and improve services for patients. Over 1,900 healthcare professionals and 16,000 patients participated in quantitative surveys across 16 countries, conducted from December 2024 to April 2025.

About Philips Japan

Philips Japan, founded in 1953, is the Japanese branch of Royal Philips and a leader in healthcare technologies, aiming to enhance people's health and wellbeing. The company operates in various fields, including diagnostic imaging, ultrasound, treatment, biosensor monitoring, health informatics, and personal health products. With a focus on addressing Japan’s aging population and health challenges, Philips strives to improve health and living standards for all, employing around 2,000 staff members across 70 locations.

More information about Philips can be found on their official site: Philips Japan.