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Enhancing Restaurant Operations through Innovative Training

The introduction of advanced technologies often promises to streamline operations and improve productivity, yet many restaurants struggle to fully realize these benefits. Known as Koremane Education DX, the video training platform developed by the General Incorporated Association for Future Restaurant Management, headed by Hiroshi Yamakawa, aims to bridge this gap. Recently, Koremane Education DX has partnered with InfoMart, a leading provider of support services for restaurant operations, integrating their offerings with the F-Portal platform. This collaboration marks a significant step toward resolving challenges commonly faced by restaurants after implementing new systems.

The Challenge: Untrained Staff

Despite the availability of sophisticated IT services, many restaurant staff find themselves ill-equipped to utilize these tools effectively. Often, the existing training programs do not suffice to cover the ongoing operational challenges after system implementation. This partnership will provide solutions tailored to improve productivity and operational efficiency in restaurants, aligning technology with employee skills.

The Integrated Solution: F-Portal and Koremane Education DX

F-Portal, developed by InfoMart, serves as a comprehensive platform that consolidates essential business support services necessary for running a restaurant. Through this collaboration, Koremane Education DX will introduce 30 educational video programs aimed specifically at enhancing the skills of on-site staff. The focus will be on practical training themes relevant to everyday restaurant operations, including:

• - Customer Service and Training Programs
• - Store Management Skills Programs
• - Restaurant Hygiene Management Programs
• - Basic Cost and FL Management Programs

These resources strategically target two primary challenges faced by restaurants: the high cost of training and the need for skill enhancement among staff.

Addressing Tech Vendors' Post-Implementation Issues

Tech vendors often encounter their own hurdles after introducing systems or services to restaurants. Challenges such as improving user retention and maximizing the effectiveness of the implemented solutions are commonly faced. As operational effectiveness and staff training are pivotal in ensuring these IT systems are utilized correctly, this partnership represents a proactive approach to mitigating these challenges.

Benefits of the Collaboration

This partnership aims to deliver several key benefits for vendors and their clients:
1. Improved Customer Satisfaction: By offering educational content alongside new services, businesses can alleviate common operational hurdles, leading to better results and higher satisfaction.
2. Reduced Customer Support Costs: Encouraging autonomous learning among users can lessen the volume of inquiries directed at customer support, thereby enhancing operational efficiency within these departments.
3. Enhanced Sales Team Proposal Skills: When sales representatives gain expertise in restaurant management, they can provide deeper, more insightful solutions that directly address the operational challenges faced by their clients.

Future Prospects

Moving forward, the General Incorporated Association for Future Restaurant Management is keen to expand its partnerships with companies focusing on workforce development and with tech vendors offering services tailored for the restaurant sector. Organizations interested in adding value to their service offerings through educational support or those seeking to improve the effectiveness of their internal sales and customer service teams are encouraged to reach out for discussions.

For More Information

To explore how Koremane Education DX can support your restaurant's training needs or to learn more about the partnership with InfoMart, please visit Koremane Education DX or contact Hiroshi Yamakawa at [email protected].