#AI Technology #Tokyo #Australia #Dxyfer #SC Analytics

Dxyfer and SC Analytics Form Strategic Partnership

In December 2025, a significant strategic partnership was officially established between Dxyfer, a company located in South Australia specializing in AI technology, and SC Analytics from Japan. The contract, signed at the Australian Embassy in Japan, focuses on the joint development and implementation of AI-powered Service Knowledge Management Software tailored specifically for the Japanese market. This collaborative agreement is structured as an international multi-phase contract, highlighting both companies' dedication to innovation and partnership.

Overview of the Partnership

Through this alliance, Dxyfer will utilize its advanced agentic AI modules to create a comprehensive integrated platform aimed at streamlining and systematizing the increasingly complex management of corporate technical information, service documentation, and customer support. The key areas for productivity enhancement and business automation include:

• - Unified Management of Complex Service/Technical Manuals
• - Accelerated Knowledge Sharing and Elimination of Knowledge Silos
• - Support for Global Expansion through Bilingual (Japanese-English) Solutions
• - Improvement in Response Accuracy and Quality of Customer Support

This partnership materialized with the support of the South Australian Department for Trade and Investment's participation in the Innovation Leaders Summit 2024. The international networking opportunities presented at this summit played a vital role in laying the groundwork for this productive collaboration.

Significance of the Partnership

The implications of this partnership extend beyond simple collaboration. It significantly bolsters the technological credibility and commercial presence of South Australian enterprises in the Japanese market. Moreover, it serves as an important case study that accelerates digital transformation (DX) for Japanese companies. This initiative exemplifies the cooperation between the two countries in the field of AI, reinforcing the technological ties between Australia and Japan.

South Australia maintains its position as a trusted partner for Japan in the digital and AI sectors. This collaboration exemplifies a symbolic advance, allowing local companies to offer implementable solutions to Japanese enterprises facing DX challenges, thereby jointly driving transformation in the international market.

About Dxyfer

Based in South Australia, Dxyfer specializes in AI technology. The company offers solutions focusing on knowledge management for large organizations, healthcare applications, and industrial digital transformation (DX).

Dxyfer Pty Ltd
CEO & Founder: Samir Is-Hak
33 Warwick Street, Walkerville
South Australia 5081
Australia
Website

About SC Analytics Japan

SC Analytics is known for providing solutions aimed at enhancing customer service efficiency and operational effectiveness within the after-sales service industry. The company specializes in optimizing knowledge management and information utilization, along with service parts inventory optimization.

SC Analytics Japan
Country Director: Tada Mishima
8th Floor, Shinkawa Ohara Building, 1-27-8 Shinkawa, Chuo Ward,
Tokyo, Japan
Website

Inquiry Contact

For inquiries regarding this partnership, please contact the South Australian Department for Trade and Investment at:
Maiko Suzuki: [email protected]
Website