#Japan #Tomioka #Hammock #HotProfile #Shinonome Bank

Shinonome Shinkin Bank Adopts 'HotProfile'

Shinonome Shinkin Bank has recently announced the implementation of 'HotProfile', a cutting-edge tool for business card management and sales support, developed by Hammock. This initiative aims to not only streamline customer relationship management but also bolster the bank's operational efficiency in a rapidly evolving digital landscape.

Background of the Implementation

Shinonome Shinkin Bank, based in Tomioka City, Gunma Prefecture, operates primarily in the southern central region of Gunma and parts of northern Saitama Prefecture. As a financial institution rooted in its community, the bank is committed to contributing to local economic development and the realization of a sustainable society. Emphasizing the utilization of digital technologies, the bank has introduced mobile applications like the 'Shinonome Shinkin App+' for convenient account management and transaction processes without requiring visits to ATMs or branches. This forward-thinking approach is exemplified by its comprehensive consultation plaza, 'ha na soh', which operates on weekends to further enhance customer convenience.

In light of its upcoming 100th anniversary in 2025, Shinonome Shinkin Bank aims to express its gratitude towards the community through various initiatives and projects.

Justifying the Need for 'HotProfile'

To effectively tackle the operational challenges faced by regional businesses and enhance customer-focused sales activities, the bank adopted the concept of a 'value-creating bank' as its management policy. Notably, it became clear that a system to share and visualize customer information across all branches was crucial. To enhance customer interaction efficiency, the bank equipped all its sales representatives with smartphones, enabling them to manage customer contacts effectively. Following a thorough comparison of various business card management tools, the decision was made to implement 'HotProfile' due to its excellent cost-performance ratio across all branches.

Features of 'HotProfile'

'HotProfile' automates the data organization process by scanning business cards and transforming them into a comprehensive database. This includes adding missing attributes such as corporate numbers, industry classification, employee count, and public listing status, which results in a highly accurate customer database. Moreover, the tool generates organizational charts for customers and visualizes connections with representatives, facilitating sales activities grounded in inter-company relations. This leads to improved customer information transfer between headquarters and branches, paving the way for new business opportunities. Additionally, the registered business card data can be directly utilized as a smartphone contact list, allowing caller identification during incoming calls, thereby enhancing the responsiveness to customer interactions. Through these functionalities, Shinonome Shinkin Bank aims to further promote customer-centric business operations.

About Shinonome Shinkin Bank

For more information about Shinonome Shinkin Bank, visit Shinonome Bank Website.

About 'HotProfile'

'HotProfile' represents a next-generation sales platform, integrating AI technology to streamline the essential processes of business card management, lead generation, and sales support. It effectively analyzes the vast amounts of data available in the sales environment and visualizes subsequent strategic actions. By maximizing the utilization of customer data, organizations can implement effective sales strategies to increase productivity and revenue.

About Hammock

Hammock is a software manufacturer specializing in solutions for businesses, with a mission to provide innovative experiences through technology that address unique customer needs and challenges. The company strives to deliver necessary functions at high quality, rapidly, and at reasonable prices.

• - Company Name: Hammock Co., Ltd.
• - Location: 3F, Lucid Square Shinjuku East, 1-3-21 Okubo, Shinjuku-ku, Tokyo
• - CEO: Daisuke Wakayama
• - Established: April 1, 1994
• - Capital: 83.86 million yen
• - Company Website: Hammock Website

Hammock has also developed other significant products, including 'AssetView Cloud+' for information security solutions and 'DX OCR', an AI-OCR service for streamlined document processing.

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