CenterEdge Play Launch
In the burgeoning arena of family entertainment centers (FECs), operational efficiency and customer experience have become paramount. Recognizing this need, Payroc has joined forces with two industry leaders—CenterEdge Software and KioSoft—to unveil
CenterEdge Play, a comprehensive, cashless payment system designed specifically for FEC operators. This innovative solution makes its debut at the IAAPA Expo, set to take place from November 18 to 21, 2025, in Orlando, Florida.
Unified Payment Ecosystem
Drawing from Payroc's acclaimed payment ecosystem, which integrates software and hardware capabilities, CenterEdge Play offers a unique combination of CenterEdge's management prowess and KioSoft's advanced cashless technology. This partnership aims to streamline operations in the fast-paced environment of family entertainment venues.
The Need for Integration
As the entertainment industry witnesses an increasing shift towards digital payment solutions, family entertainment centers are searching for ways to simplify operations and improve revenue streams. As Leslie Legel, Director of Payments at CenterEdge Software, highlighted, operators have long requested a single platform to manage all aspects of their operations—from point of sale to customer interactions—without dealing with several disparate systems. CenterEdge Play is poised to address this demand by providing a single integrated platform that encompasses everything from event management to analytics and reporting.
Features and Benefits
CenterEdge Play packs a comprehensive suite of features that cater to the diverse needs of FEC operators.
- - Comprehensive Management Tools: Operators can utilize in-depth tools for point of sale, event management, food and beverage sales, membership management, and guest waivers.
- - Robust Reporting Capabilities: The system offers detailed reporting and analytics, which is crucial for tracking business performance and financial metrics.
- - Cashless Payment Convenience: KioSoft's cutting-edge payment technology allows for quick and secure transactions in both attended and unattended settings, making it easier for customers to enjoy their experience without worrying about cash.
Revolutionary Guest Experience
The implementation of CenterEdge Play does not just streamline operations; it also enhances the customer experience. The cashless environment reduces wait times, allowing guests to access attractions and services quickly and seamlessly. In this digital age, consumers increasingly expect convenience and speed, and CenterEdge Play delivers on that promise.
The Impact on Operators
Charles Lee, CEO of KioSoft, emphasized the importance of adaptation for FEC operators, stating, “Together, we’re delivering a flexible, scalable solution that enhances guest experiences and helps operators grow.” The ability to consolidate tools and functionalities into one straightforward platform is expected to not only ease the daily operational load but also drive profitability through enhanced service efficiency.
Live Demonstration
FEC operators eager to explore the capabilities of CenterEdge Play can interact with the solution at the IAAPA Expo, Booth #4454, or schedule an online demonstration through the CenterEdge Software website. With its focus on affordability and reliability, CenterEdge Play represents a significant shift towards smarter, more unified commerce in the entertainment sector.
Conclusion
The launch of CenterEdge Play signals an exciting development in the family entertainment industry, driven by innovation and collaboration among key players. As FEC operations pivot towards integrated solutions, this strategic partnership between Payroc, CenterEdge, and KioSoft sets a new standard for operational excellence and customer satisfaction in family entertainment centers.
Explore the future of FEC management with CenterEdge Play, and join the movement towards cashless convenience and operational efficiency.