#USA #New York #AI Solutions #Genpact #Insurance Policy Suite

Genpact Launches the Cutting-Edge Insurance Policy Suite

On September 25, 2025, Genpact (NYSE G), a leading advanced technology firm, announced the introduction of its innovative Insurance Policy Suite tailored for commercial and specialty business insurance. This groundbreaking suite is part of Genpact's expansive Service-as-Agentic-Solutions™ portfolio and is designed to deliver AI-powered workflows to revolutionize the insurance purchasing process.

Genpact's Insurance Policy Suite aims to tackle the repetitive and time-consuming administrative tasks that plague the insurance industry. According to Jinsook Han, the Chief Strategy, Corporate Development & Global Agentic AI Officer at Genpact, the suite was designed with the specific needs of underwriters in mind. The goal is to allow underwriters to focus more on crafting quicker quotes, fostering better broker relationships, and boosting submission-to-bind ratios.

Purpose-Built Features

The new suite includes an impressive four modules that feature specialized AI agents. These agents meticulously classify, extract, and summarize data to enable a touchless processing experience. This streamlining reduces the occurrence of errors while accelerating decision-making, thereby significantly improving the speed and efficiency of the insurance quote generation.

The platform is powered by Microsoft Azure AI Foundry Models and Azure Analytics Services, ensuring robust support for underwriting tasks and bridging the gap between applications and the final binding process.

Projected Benefits

Genpact anticipates that organizations integrating this suite will reap multiple benefits, including:

• - A remarkable increase in underwriting capacity with up to 90% of submissions processed automatically.
• - Accelerated speed to market, projecting a cycle time reduction of up to 75% compared to traditional manual methods.
• - Improved working capital with operational costs potentially decreasing by up to 50%.

Hemanth Sundararaj, the Global Financial Services Industry Solution Sales Leader at Microsoft, remarked on the significance of the launch, noting that the Genpact Insurance Policy Suite stands as a testament to both Genpact's expertise in the insurance domain and the extensive capabilities of Microsoft's Azure AI stack. Through these innovations, insurers will have the tools needed to speed up cycle times while enhancing the overall experiences of all stakeholders involved.

Future Innovations

Looking toward the future, Genpact is committed to expanding its framework of outcome-driven agentic AI solutions. Han emphasized that this is merely the beginning of a broader initiative, claiming, “With over 1,000 domain-specific AI models and ongoing investments, Genpact is well-positioned to become the go-to partner for enterprises ready to scale agentic AI.”

For additional information regarding the Genpact Insurance Policy Suite, visit Genpact's Official Website.

About Genpact

Genpact is a premier technology solutions provider dedicated to leveraging process intelligence and artificial intelligence to yield measurable business outcomes. With years of experience and a robust partner ecosystem, Genpact is committed to transforming the operations of some of the world's leading enterprises.