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A New Era for Loyalty Technology

PALO ALTO, CA, Dec 10, 2025 — Loyalty Juggernaut (LJI) has recently set a new benchmark in the loyalty tech landscape by being recognized as a Strong Performer in The Forrester Wave™ for Loyalty Platforms, Q4 2025. This prestigious acknowledgment underscores their position as a pioneering force in modern loyalty solutions, thanks to their flagship product GRAVTY®, the first cloud-native and patented enterprise loyalty platform.

The Impact of GRAVTY®

Loyalty Juggernaut's GRAVTY® is not just a platform; it serves as a transformative tool for businesses struggling with traditional loyalty systems. In past years, enterprises have faced challenges choosing between outdated, cumbersome legacy platforms or simpler retail solutions that fail to scale globally. GRAVTY® aims to eliminate these constraints by integrating advanced features like AI-powered decision-making and real-time engagement, thus enabling brands to innovate and grow without limitations.

Recognition from Forrester

According to the Forrester report, clients have repeatedly praised LJI for its reliability and a strong sense of partnership, demonstrating the company's commitment to client success. One standout feature recognized by Forrester is LJI's support for multinational brands that require robust compliance and privacy controls when operating in diverse markets. As companies look to harness the power of loyalty programs, LJI's solutions have emerged as a crucial asset for enterprises operating on a global scale.

Shyam Shah, the CEO of Loyalty Juggernaut, expressed, "We are incredibly proud of our team and deeply grateful to our clients, whose vision and trust inspire us every day to push the boundaries of what's possible with technology. There has never been a more exciting time to innovate, transform, and unlock growth through modern loyalty.” This sentiment resonates strongly with clients like Steve McClelland, VP of Loyalty and Strategic Partnerships at WestJet, who stated that GRAVTY® is facilitating a significant transformation in how they manage loyalty rewards, providing seamless experiences for passengers.

Why GRAVTY® is a Game Changer

Loyalty Juggernaut emphasizes that brands don’t just want a vendor; they are seeking a partner who can amplify their efforts. David Andreadakis, Chief Commercial Officer, highlights that brands choosing GRAVTY® appreciate its ability to deliver real-time personalized experiences at an unprecedented scale, along with advanced data intelligence capabilities and robust support systems. This is crucial for enterprises competing in today’s market, particularly as they navigate intricate regulatory landscapes and consumer expectations.

In today's fast-paced world, the agility that LJI offers through GRAVTY® is invaluable. While legacy systems often stifle flexibility, GRAVTY® thrives on being responsive and adaptable to market changes, thus acting as an operating system for the modern loyalty economy. This level of adaptability is what distinguishes GRAVTY® from traditional platforms.

A Bright Future Ahead

As LJI continues to grow, its vision remains clear: to empower businesses globally across various sectors, including airlines, hospitality, retail, consumer packaged goods (CPG), telecommunications, and banking, by fostering loyalty ecosystems that inspire customers to engage and connect. Loyalty Juggernaut's rapid ascent in the loyalty technology space demonstrates its commitment to redefining how businesses interact with their customers.

This recognition from Forrester is just the beginning for LJI, hinting at a promising future as they lead the charge in reshaping modern loyalty strategies. With a strong array of clients such as Emirates, Liverpool, and Deutsche Telekom, LJI is poised to continue its innovative journey, unlocking the future of loyalty for enterprises worldwide.

For more information about their offerings, request a demo or download the detailed report at www.lji.io.