#User Experience #Website Redesign #Tokyu Livable

Major Revamp of Tokyu Livable’s Website

Tokyu Livable, Inc., located in Shibuya, Tokyo, is excited to announce a significant overhaul of its official website, aimed at adapting to changes in the digital landscape and the diverse searching behaviors and needs of customers. The phased launch of the new site will begin on January 21, 2026, with plans for full implementation of all features by May 2026.

Background and Recognition of Challenges

Since the last major redesign of Tokyu Livable’s website, various challenges have emerged reflecting changes in customer needs and digital trends. These challenges have been identified across three main areas: usability, design, and information architecture.

1. Usability: There was a noticeable gap between current web design trends and the existing site, leading to slower load times and reduced accessibility.
2. Design: The website struggled with font sizing, line spacing, and margins that adversely affected visibility and readability for users.
3. Information Architecture: The categorization of information and search functionality lacked effectiveness, making it hard for users to find the information they needed.

Goals and Vision (Concept)

To provide a stress-free experience for every visitor, Tokyu Livable aims to make significant improvements in usability. The new website will ensure comfortable navigation for all users by adopting a universal design suitable for both PCs and smartphones. Additionally, the search features will be enhanced, along with a review of navigation paths, allowing visitors to easily access the precise information they require. These improvements are part of Tokyu Livable’s ambition to create the