LG and CSC Team Up to Dominate the North American Laundry Market

LG and CSC Join Forces to Strengthen Commercial Laundry Presence

In a significant move to consolidate its standing in the North American commercial laundry sector, LG Electronics USA has announced a strategic partnership with CSC ServiceWorks, recognized as the leading provider of technology-enhanced laundry services across multifamily, academic, and hospitality landscapes in the U.S. and Canada. This collaboration, formalized through a new distribution agreement on May 21, 2025, is set to not only amplify LG's market presence but also expeditiously grow its B2B appliance segment.

The president of appliance solutions at LG Electronics USA, Sam Kim, highlighted the importance of this partnership, stating, "Commercial laundry represents an important category for LG, and our exciting new collaboration with CSC supports our aggressive B2B growth strategy in the U.S. The combination of LG's world-class laundry innovations and CSC's extensive B2B laundry services network will benefit facility operators and end-users alike."

For CSC ServiceWorks, the deal represents a guarantee of a consistent supply of high-efficiency LG products, meticulously designed to ensure easy maintenance and optimal operational effectiveness in high-demand commercial setups. The CEO of CSC, Rod Castellanos, expressed satisfaction with the partnership, noting that LG's commitment to quality and advanced technology is in line with their mission to provide seamless experiences and top-tier service for consumers and property managers alike.

LG’s commercial laundry solutions include its state-of-the-art Inverter Direct Drive™ motor and features like the 3D Gyro Sensor and Balancing Systems, which significantly mitigate unnecessary movement, vibrations, and noise. This innovation not only extends the lifespan of components but also ensures smooth and stable operations—critical factors in commercial settings where efficiency is paramount.

The U.S. lineup from LG encompasses washers and dryers with capacities ranging from 3.7 to 5.2 cubic feet, along with dryer models from 7.3 to 9.0 cubic feet. These machines, ideally suited for environments with high laundry turnover, are designed for fast cycle times and swift spin initiation. Further, their thoughtful front-access design allows for easy maintenance, enabling most repairs to be executed without disassembly, thus minimizing downtime and enhancing service technician efficiency.

About LG Electronics

Located in Englewood Cliffs, N.J., LG Electronics USA Inc. serves as the North American arm of LG Electronics Inc., a company generating more than $60 billion in annual global revenue. LG provides a diverse array of consumer electronics, innovative appliances, commercial displays, and vehicle components across North America. The organization boasts a long-standing commitment to energy efficiency, recognized as an 11-time ENERGY STAR® Partner of the Year.

About CSC ServiceWorks

Headquartered in Melville, N.Y., CSC ServiceWorks stands as a premier consumer services platform, adept in delivering technology-enabled laundry services in various markets, including multifamily, academic, and hospitality sectors. The company is dedicated to simplifying consumers' lives by providing seamlessly integrated services and world-class support to millions of users daily.

This transformative partnership between LG and CSC is set to reshape the landscape of the North American commercial laundry market, bringing advanced technology and reliability to communities throughout the continent.