Experience New Exhibition with WHILL's Autonomous Mobility and Voice Guide at National Museum
New Exhibition Experience at the National Ethnological Museum
Starting from March 26, 2026, the National Ethnological Museum in Japan will unveil a groundbreaking exhibition experience that integrates WHILL's self-driving mobility and the newly expanded "Minpaku Voice Guide" audio system. This innovative setup will enable visitors to navigate the entire museum, made up of Blocks A, B, and C, while enjoying engaging audio commentary delivered in a dialogue format by professional voice actors.
Overview of the Service
The WHILL autonomous mobility service began operatons in October 2024, initially covering the C Block exhibits, followed by the introduction of the Minpaku Voice Guide in April 2025. With the new expansion, all exhibition spaces will become accessible via WHILL’s self-driving mobility, offering all visitors a comfortable and inclusive viewing environment, suitable for diverse audiences.
Key Features:
- - Public Launch Date: March 26, 2026
- - Language Availability: Japanese
- - Travel Times:
- B Block: Approximately 30 minutes
- C Block: Approximately 50 minutes
- - Audio Recording Times:
- B Block: Approximately 25 minutes
- C Block: Approximately 38 minutes
- - Exhibit Areas Include:
- B Block: Southeast Asia, South Asia, and cultural exhibits on music and language
- C Block: East Asia – including Korean culture, Chinese culture, Ainu culture, and Japanese culture; as well as Central and North Asia.
How to Use the Service
For visitors using WHILL's mobility:
- - Guests can use the WHILL autonomously operated mobility, equipped with an auto-play device.
- - Note: Limited availability according to safety regulations set by the manufacturer.
For those using the Minpaku Voice Guide only:
- - Visitors may utilize their own smartphones to access the service by scanning QR codes displayed throughout the museum.
- - Loaner smartphones are also available for visitors who need them.
Admission Fees
While an exhibition viewing ticket is required for admission, there are no additional fees associated with using the WHILL mobility or the voice guide.
About the Voice Guide
The Minpaku Voice Guide is a smartphone-based audio guide created in collaboration with Acoustiguide Japan Co., aimed at enhancing the visitor's experience. Whether riding in the WHILL mobility or walking, users will have access to concise and informative audio content that highlights significant exhibits without detracting from the viewing experience.
Commitment to Accessibility
The National Ethnological Museum actively strives to create an environment conducive to comfortable viewing for all, addressing the needs of visitors with visual and hearing impairments, seniors, and foreign tourists. This integration of WHILL's autonomous mobility and the Minpaku Voice Guide supports the museum's dedication to provide an accessible and enriching cultural experience for everyone.
About WHILL
WHILL, Inc. is on a mission to make mobility enjoyable and smart for everyone. Their autonomous mobility solutions combine hardware and software to create a seamless travel experience that accommodates individuals of all ages and abilities, enabling them to enjoy their travel adventures freely and comfortably.
For more details, visit the official websites:
Topics Consumer Technology）
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