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Nasuni's Remarkable Customer Success Journey

In an impressive demonstration of its commitment to client satisfaction, Nasuni has proudly announced the achievement of its fifth consecutive NorthFace ScoreBoard Service Award, a prestigious honor awarded by the Customer Relationship Management Institute (CRMI). Alongside this, Nasuni has also secured seven accolades in the G2 Summer 2025 Reports, which emphasize customer feedback and market presence. This recognition underscores Nasuni's exceptional performance in delivering unified file data solutions, catering to the evolving needs of enterprises.

A Legacy of Excellence

Nasuni's journey in the customer success domain is remarkable. With a Net Promoter Score (NPS) of 87 and a Customer Satisfaction (CSAT) rating soaring at 98%, it is clear that clients hold Nasuni in high regard. The overall ScoreBoard Index rating of 4.8 out of 5 further affirms its standing as a leader in customer support and satisfaction. These results are derived from independent client surveys, demonstrating consistent feedback over the years as Nasuni continues to thrive in the competitive landscape.

Matthew Rassa, the IT Director at RMF Engineering, elaborated on the impact of working with Nasuni, stating, "The platform offers seamless file access and rock-solid security, making backups and recoveries straightforward and easy. What truly sets Nasuni apart, however, is its customer service team. They have supported us every step of the way for over a decade. Their proactive and responsive approach has been invaluable to our success. It’s rare to find a partner that combines innovative technology with such a human touch."

Unwavering Customer Focus

James Lemonias, Nasuni's Senior Vice President of Customer Success, articulated that the recent accolades serve not only as milestones but also as indicators of strength and customer trust. “Our clients rely on Nasuni for their most valuable asset—their data,