#United States #Charlotte #fiber broadband #Brightspeed #Business Marketplace

Brightspeed Unveils Business Marketplace: Accelerating Fiber Access for Enterprises

In an exciting development for business owners, Brightspeed, recognized as the third-largest fiber broadband builder in the United States, has officially launched the Brightspeed Business Marketplace. This innovative platform is designed to streamline the process of obtaining fiber internet services. With the aim of providing a hassle-free experience, businesses can now shop for, price, and request internet services online.

A Leap Towards Efficiency

The introduction of the Brightspeed Business Marketplace marks a significant step in enhancing online customer interaction with the company's services. With this newly developed self-service platform, businesses can quickly and efficiently access a comprehensive view of their fiber internet options. The marketplace not only allows users to check service eligibility for their specific address, but it also provides clear and live pricing for available service plans.

According to Jeff Lowney, the President of Brightspeed Business Group, this platform represents a substantial stride towards bringing fiber internet to businesses more swiftly. He expressed that, "Making pricing and eligibility available online is a major step toward delivering fiber faster to businesses in our markets. This marketplace is another way Brightspeed Business is fulfilling its mission to expand fiber access, ensuring it is exceptionally easy for businesses to work with us."

How the Marketplace Works

Navigating the Brightspeed Business Marketplace is straightforward and user-friendly. Here’s a simple breakdown of the process for business owners:

1. Enter Your Business Address: Customers can instantly verify if their location qualifies for Brightspeed Business fiber service.
2. View Personalized Options: The platform displays only the plans that users are eligible for, along with transparent pricing.
3. Personalize Your Order: Business owners can choose solutions that enhance their operational performance, such as Static IP addresses, Wi-Fi connectivity, and VoIP collaboration.
4. Select Installation Window: Users have the flexibility to choose a convenient date for installation.
5. Submit Your Request: After reviewing their choices, users can confirm and submit their order. A Brightspeed representative will follow up to finalize the installation details.

The entire process takes only a few minutes, thereby saving valuable time for business owners.

Comprehensive Support

While the marketplace provides a fast and self-sufficient service option, Brightspeed prioritizes customer support. Users can access live chat support from real representatives—avoiding frustrating interactions with automated systems. Additionally, customers can connect directly with the sales team via phone for personalized assistance and further inquiries regarding additional voice solutions as needed.

Lowney added, "With this launch, we're meeting businesses online where they do business, while still providing real people to support them when it matters most."

Future Developments

At present, the marketplace is equipped to handle Brightspeed's business internet products, which include services delivered via both fiber and copper. Looking ahead, the company is anticipated to introduce further enhancements, such as a self-checkout feature for voice services, streamlining the purchase process even more for customers.

About Brightspeed

Based in Charlotte, North Carolina, and operating across 20 states, Brightspeed is committed to advancing broadband and telecommunications services. The company supports over 7.3 million homes and businesses with its innovative network, driven by a dedicated workforce of nearly 4,000 employees. Their mission is focused on connecting communities to a more accessible digital future by deploying a cutting-edge fiber network designed to simplify connectivity. For additional information, feel free to visit www.brightspeed.com.