HCLTech Collaborates with Magnum Ice Cream to Transform Digital Infrastructure

HCLTech and Magnum Ice Cream: A New Era of Digital Transformation

In a significant step towards modernizing the digital landscape, HCLTech, a global leader in technology, has announced a multi-year partnership with The Magnum Ice Cream Company. This collaboration is set to revolutionize the way Magnum manages its digital infrastructure, as it aims to integrate cutting-edge AI capabilities into its operations.

The Vision Behind the Collaboration

With the rising demand for innovative technologies in the food and beverage sector, HCLTech will implement its AI Force platform at Magnum Ice Cream. This initiative aims to transform Magnum’s operations by embedding artificial intelligence into every layer of its digital structure. According to Mark O'Brien, Chief Technology Officer of The Magnum Ice Cream Company, this partnership is essential for establishing a secure and future-ready infrastructure that not only improves operational excellence but also enhances customer experiences.

HCLTech is poised to deliver scalable and resilient IT operations for Magnum, which is a crucial factor as the ice cream giant separates from Unilever. The transition involves implementing advanced predictive analytics and improving process observability, thereby prioritizing user experience in their operational model.

Key Operations and Future Goals

As part of this collaboration, HCLTech’s focus will shift towards evolving AIOps into a NoOps model. This transformation will allow for complete automation of IT operations, making them fully autonomous and reducing the need for human intervention. This move aligns perfectly with the trends of digital transformation across industries, where companies increasingly seek to leverage intelligent solutions that can streamline processes and enhance efficiency.

The alliance also underpins HCLTech's capabilities in managing intricate global transformations, supported by deep industry expertise. CEO C. Vijayakumar emphasized that this partnership will not only help Magnum navigate its strategic growth initiatives but will also ensure operational resilience against the backdrop of global market demands.

A Commitment to Innovation

As HCLTech embarks on this transformative journey with The Magnum Ice Cream Company, the collaboration signifies more than just technological upgrades; it's about creating a future-proof ecosystem within the ice cream industry. HCLTech's proven methodologies will enable TMICC to seamlessly manage the exit from Unilever’s Transition Service Agreement (TSA) and establish a robust, AI-driven digital future.

The partnership aims to pioneer advances in artificial intelligence that reimagine operational excellence, reaffirming HCLTech's position as a leader in the consumer goods sector. With a workforce of over 226,300 professionals across 60 countries, HCLTech is well-equipped to harness its technological capabilities to push boundaries and achieve remarkable results for its clients.

The Magnum Ice Cream Company is not just a leader but a powerhouse in the ice cream market, boasting an impressive portfolio that includes iconic brands such as Magnum, Ben & Jerry's, and Cornetto. With revenue figures reaching €7.9 billion in 2024, it operates extensively with its products available in over 80 countries. The commitment to innovation in collaboration with HCLTech is expected to sustain its leadership and introduce more engaging experiences for consumers globally.

Moving Forward

As technology continues to evolve, HCLTech and The Magnum Ice Cream Company are positioned to lead the way in digital transformation within the consumer packaged goods industry. This partnership reflects a shared vision of redefining operational efficiency and enhancing customer satisfaction through intelligent solutions. The road ahead promises an exciting blend of AI technology and ice cream innovation, making it a partnership to watch in the coming years.

For more information about this collaboration and how it can benefit the industry, visit HCLTech and The Magnum Ice Cream Company.