Kampo Life Insurance Introduces New App
Kampo Life Insurance, headquartered in Chiyoda, Tokyo, is set to launch its innovative application, the "Kampo App," on July 7, 2025. This initiative aims to improve convenience for a wide range of insurance procedures and promote health among its clients. The app will incorporate Japan Post's "YuuID" and "YuuYuu Points," allowing for a unified value proposition from the Japan Post Group.
Background and Purpose
In a world where digital communication is becoming increasingly vital, Kampo Life has decided to transform its previous health support app, "Sukoyakanpo," into the Kampo App. The company has long been dedicated to fostering a healthier society by providing life insurance and promoting healthy lifestyles. The previous app, launched in January 2019, has been instrumental in encouraging users towards better health practices. However, recognizing the need for enhanced digital connectivity, the company aims to strengthen its relationship with customers through this new platform.
The transformation from "Sukoyakanpo" to the Kampo App marks a crucial evolution in the way health and insurance services are delivered, with increased emphasis on customer engagement through digital means.
Service Overview
The Kampo App will host various functionalities designed to streamline client interactions and make health maintenance accessible. Here’s what users can expect:
Enhanced Client Support Features
Kampo Life ensures that policyholders receive necessary updates regarding their contracts. Traditionally, clients would get yearly notifications via mail, along with in-person visits from consultants for contract confirmations or lifestyle changes. The new app will enhance this process with a more direct approach.
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Contract Inquiry and Contact: Users can easily view an overview of their insurance contracts right on the main screen of the app, allowing them to feel more connected with their insurance. If they have questions, they can contact their dedicated representative with just one tap.
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Insurance Procedures via App: For necessary insurance procedures, such as claims for hospitalization or changing addresses, the app will redirect users to an online service. They can complete these tasks at their convenience, free from physical or time constraints. The app will also support biometric authentication for security and ease of access.
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Company Notifications: Important announcements and documents from Kampo Life can be accessed promptly through the app, ensuring clients stay informed.
The company plans to introduce more functionality gradually, focusing on improving user interface and experience based on feedback.
Health Promotion Content
In alignment with its previous initiatives to encourage health, the Kampo App will continue to support users in their wellness journey:
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Step Tracking: Understanding that daily walking contributes significantly to health, the app will primarily feature a step counting function. Users can participate in weekly draws to earn YuuYuu Points based on their steps, making fitness enjoyable and rewarding.
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Radio Exercises: Committed to promoting physical activity, Kampo Life continues to endorse the popular "Radio Taiso" exercise program established by the Ministry of Communications in 1928. The app will provide access to exercise videos and a means for users to log their practice days, promoting daily wellness.
Kampo Life aims to continue expanding its services to create a healthier, high-quality life experience for each individual.
YuuYuu Points Explained
As part of the Japan Post Group’s comprehensive service offerings, the Kampo App will utilize the YuuID system and YuuYuu Points. The latter can be earned by scanning QR codes at post offices or participating in promotional campaigns.
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Earning Points: Users of the Kampo App—regardless of their insurance status—will have ample opportunities to accumulate YuuYuu Points, thanks to the app's integration into the broader YuuID ecosystem.
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Exchanging Points for Rewards: These points can be exchanged for exclusive products and shared with family members, enriching the customer experience.
With plans to enhance the app’s functionalities further, Kampo Life aims to provide improved services that cater to the modern user’s needs.
Launch Date
The Kampo App will officially be available starting July 7, 2025.
Recommended Operating Environment
The app requires iOS version 16 or Android version 13 and above.
Download Links
For More Information
Contact for Media Inquiries
Kampo Life Insurance Corporate Communication Division
Phone: 03-3477-2357 (Direct)
Fax: 03-3242-4341
Japan Post Corporation Public Relations Department
Phone: 03-3477-0201