New Limited Access Feature for DS Chatbot Enhances Internal Company Use

DS Chatbot Introduces New Limited Access Feature

In a significant move aimed at enhancing corporate communication and information security, DS Brand, headquartered in Nagasaki, Japan, has announced the launch of a new feature for its AI Chatbot, the DS Chatbot. This feature, dubbed the 'Limited Access Function', allows businesses to restrict the usage of the chatbot to specific access sources only.

Background of the New Feature

In recent years, AI chatbots have increasingly been utilized not only for automating customer service but also for improving internal operational efficiency, serving as tools for inquiry responses and manual searches within companies. However, there's a growing concern regarding data protection when using chatbots that have been trained on internal company data. Many web administrators face the challenge of wanting to test the functionality of a chatbot in a private environment before public release, raising the need for robust security protocols. To address these concerns, the Limited Access Function was developed, enabling users to easily restrict who can access the chatbot through straightforward configurations.

What is the Limited Access Function?

The Limited Access Function is designed to limit access to the DS Chatbot based on specific sources such as certain websites or IP addresses. When activated, this feature ensures that only designated domains or IP addresses can utilize the chatbot, effectively preventing unauthorized access. This makes it perfect for scenarios where sensitive information is involved.

The function supports two primary access restriction methods:

- Configuration of accessible website domains
- Configuration of accessible IP addresses

Use Case Scenarios

For instance, companies can integrate the DS Chatbot into their internal sites for use as a help desk. A common challenge is ensuring that sensitive company regulations or information are well-guarded against any unauthorized individuals who might gain access.

With the IP address restriction, the DS Chatbot can be limited to specific networks, such as intranets or office environments, ensuring that only employees can interact with the chatbot. This functionality allows seamless installation on CMS platforms like WordPress and Wix, making it an efficient solution for secure internal communications.

About DS Chatbot

The DS Chatbot is a budget-friendly AI chatbot solution, available starting at 5,500 yen (tax included) per month. It does not require any specialized knowledge or complex scenario setups. By simply integrating the company’s website URL or relevant documents (PDFs), the DS Chatbot's generative AI automatically learns and functions as an effective assistant.

This technology helps organizations capture previously overlooked inquiries and needs through accumulated conversation logs, facilitating significant improvements in web presence and marketing strategies. Moreover, the DS Chatbot responds to customers' immediate questions, boosting their satisfaction by providing quick resolutions.

Additionally, the DS Chatbot is designed for ease of use, making it an ideal choice for small to medium-sized enterprises looking for cost-effective AI solutions.

Company Background

DS Brand has developed the 'Orikou Blog' series, a user-friendly CMS solution for website creation and updates, boasting an impressive record of over 40,000 licenses sold across numerous companies nationwide. They also offer a variety of solutions including generative AI applications, Kintone integrations, metaverse tools, and health management support, emphasizing simplicity in operation and providing exceptional customer service to foster better web utilization by enterprises.

Company Details:

- Name: DS Brand, Inc.
- CEO: Daisuke Shimonoyama
- Headquarters: 1F Tower Court Nagasaki Tower City, 6-1 Asahi-cho, Nagasaki, Japan, 852-8003
- Sales Headquarters: 12F Duplex Ginza Tower, 8-14-9 Ginza, Chuo-ku, Tokyo, Japan, 104-0061
- Established: November 2005
- Business: Development and provision of CMS and various cloud services
- Website: DS Brand