Exploring the Patient-Centricity Gap in Clinical Trials: Insights from New Research

Understanding the Patient-Centricity Gap in Clinical Trials



Clinical trials are crucial for developing effective treatments, yet many patients face significant hurdles throughout the process. Despite the industry's emphasis on patient-centricity over the years, new insights from research by the Everest Group indicate that a gap persists between these lofty goals and actual experiences in trial delivery. This upcoming free webinar, hosted by Xtalks, will delve into these findings and the complexities that contribute to this ongoing issue.

Context and Significance



The ambition of patient-centricity in clinical trials has been declared a strategic priority for many sponsors and CROs (Contract Research Organizations). Over the years, significant investments have been made in decentralized trial models, incorporating digital tools, and creating patient engagement programs. However, despite these investments, dropout rates remain concerningly high, and the burden on sites continues to escalate. Patients often report challenges that detract from their trial experience, indicating a disconnect between intention and outcome.

Key Findings of Recent Research



The upcoming webinar aims to share critical findings from industry surveys examining the discrepancy between the ideals of patient-centricity and the realities encountered during clinical trials. Notably, digital adoption has not led to a seamless trial journey for patients; instead, it has introduced more complexity. The fragmented technology landscapes have resulted in less integration and more demanding workloads for sites, exacerbating the challenges faced by patients.

Experts participating in the webinar will explore the following key themes:
  • - Urgency and Drivers: Why there is an increasing sense of urgency surrounding patient-centricity at this moment in time, and the factors driving this shift.
  • - Patient Journey Friction Points: Identification of where the patient journey experiences the most breakdowns, particularly those friction points that sponsors often overlook.
  • - Impact of Fragmented Technology: Analysis of how a lack of cohesion in technology ecosystems can inadvertently place the execution burden onto trial sites.
  • - Value of Patient-Centric Platforms: A comparison of outcomes and effectiveness between organizations that have integrated patient-centric platforms and those that have not.
  • - Actionable Steps: Strategies that sponsors, CROs, and sites can implement to transition from patient-centric intentions to successful patient-centric delivery.

Join the Discussion



This insightful webinar will feature knowledgeable speakers, including Daniela Duffett from Suvoda’s Solutions Consulting, Nisarg Shah from Everest Group, and Elizabeth Smith from Suvoda’s Patient Engagement product management team. They will provide valuable perspectives on the current state of patient-centricity and offer guidance on steps to improve trial delivery.

When: Tuesday, September 22, 2026, at 11 AM EDT / 5 PM CEST (EU-Central)

Don’t miss out on the chance to equip yourself with insights that could lead to improved outcomes in clinical trials. Register now to confirm your attendance.

About Xtalks



Xtalks serves as a trusted platform for professionals in the life sciences sector, offering insights and collaborative knowledge that drive the industry forward. Powered by Honeycomb Worldwide Inc., Xtalks provides webinars, articles, podcasts, and more to help keep industry specialists informed and connected.

For those interested in attending the upcoming webinar or wanting more information, details can be found at Xtalks.

Contact: For inquiries or to explore partnering with Xtalks for hosting webinars, please reach out to Soumya Shashikumar at +1 (416) 977-6555 x371 or email at [email protected].

Topics Health)

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