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HKT and LeapXpert Collaboration

In a significant move to bolster secure communication channels for businesses, HKT has partnered with LeapXpert to provide solutions that meet both security and regulatory compliance standards. This collaboration particularly benefits financial institutions, aiming to streamline communication through popular social media platforms like WhatsApp and WeChat.

The initial deployment of this service has been successfully executed at The Bank of East Asia (BEA). By leveraging HKT's solid fixed and mobile network infrastructure along with LeapXpert's deep expertise in compliance solutions, organizations can now interact with customers in a more convenient and efficient manner without compromising compliance regulations.

Enhanced Communication Security

The regulatory landscape has become increasingly stringent, necessitating businesses to safeguard their interactions. HKT’s Managing Director of Commercial Group noted that maintaining security while ensuring convenience for customers is paramount. Through their partnership with LeapXpert, they aspire to deliver solutions that enhance customer experience while adhering to necessary regulations.

LeapXpert’s Digital Communications Governance and Archiving (DCGA) solutions empower businesses to conduct seamless communication while maintaining the required records across various messaging platforms. This technology facilitates not only communication archiving but also surveillance, aimed at preventing sensitive data leaks and guarding against potential malware threats.

Seamless Integration for BEA

BEA, a leading financial services provider in Hong Kong, has integrated LeapXpert’s advanced platform into its operations, utilizing HKT's robust connectivity to ensure secure interactions with its clients. The solution allows BEA employees to communicate using native messaging apps preferred by customers, significantly enhancing user interaction while ensuring compliance with legal standards.

The Group Chief Information Officer at BEA expressed excitement about this innovative solution, highlighting how it centralizes and secures customer communications, thus aligning with their goal of becoming a trusted banking partner.

Future of Business Communications

LeapXpert’s Co-founder and Chief Business Officer emphasized that this collaboration not only enhances the offerings of both companies but also represents a significant step towards responsible and compliant business communication. By merging their services, they create a unique advantage in the market, delivering substantial value to enterprise customers who prioritize secure communications as part of their operational strategy.

About HKT and LeapXpert

HKT stands as a leader in the telecommunications sector in Hong Kong, boasting a rich legacy of over 150 years. The company focuses on digital transformation and comprehensive connectivity to cater to diverse community needs.

LeapXpert, recognized as a pioneer in responsible business communication, operates globally, offering solutions that assure compliance for enterprises across various messaging platforms. With a growing clientele in more than 45 countries, the company is committed to enhancing communication governance.

The union between HKT and LeapXpert marks a progressive step in addressing the challenges many businesses face regarding communication security and regulatory compliance, paving the way for a more streamlined and secure mode of interaction in the digital age.