Robocalls in the U.S.: 4.8 Billion Reached Consumers in May 2025

U.S. Consumers Received Over 4.8 Billion Robocalls in May 2025

According to YouMail's Robocall Index, U.S. consumers were inundated with more than 4.8 billion robocalls in May 2025. This staggering figure indicates a 2.5% drop from the previous month—the first slight retreat after April's intense surge, which logged the highest number of robocalls since August 2023. However, the volume represents a striking 7.3% increase compared to May 2024.

In tallying the first five months of 2025, the total robocalls reached an alarming 23.8 billion, reflecting nearly an 11% increase from the same period last year. This month, the call volume averaged around 165 million robocalls per day, translating to about 1,803 robocalls every second. While the decline in May's figures may offer a momentary relief, they still spotlight a persistent problem that consumers continue to face.

Alex Quilici, CEO of YouMail, expressed a blend of relief and concern regarding the latest statistics. He remarked, “It's nice to get a breather from 2025's trend of higher robocall volume. However, it's disappointing that the volume continues at a high level. Consumers still need to protect themselves from these annoying and sometimes dangerous calls.”

The Rise of Scam Calls

Although there was an overall drop in certain categories of robocalls, scam calls surged by over 10% in May, totaling more than 690 million. Notably, the mix of scam and telemarketing calls accounted for approximately 55% of all such calls this month. In May alone, the breakdown of robocalls revealed:

- Notifications: 1.26 billion (-6.2%)
- Payment Reminders: 0.89 billion (-4.1%)
- Telemarketing: 1.99 billion (-3.1%)
- Scams: 0.69 billion (+10.5%)

Interestingly, the most pervasive robocall campaign of the month targeted business owners with alarming messages about unverified Google search listings. This aggressive campaign invaded consumer phones with false assertions about urgent verification needs, aiming to solicit payment for search-related services. What makes this campaign particularly troubling is that it harnessed an extensive network of phone numbers, presenting the contact charge as a necessity for a business to gain visibility on Google, which is offered free of charge by the platform.

Data Extracted for Insight

Data for the YouMail Robocall Index is gleaned from call traffic directed at YouMail's vast user base, providing an accurate estimate of robocall volumes across various regions. This well-documented analysis has become a trusted reference by the Federal Communications Commission for understanding national trends in robocalls.

YouMail, which won the American Business Awards' Gold Stevie Award for Technical Innovation of the Year, offers a free app designed to shield consumers from unwanted calls. Their unique technology blocks robocalls by ensuring that the user’s phone doesn’t ring, effectively blocking these nuisances while delivering an out-of-service message to callers. The company employs innovative audio fingerprinting technology combined with user feedback to detect troublesome numbers.

Conclusion

With the troubling upward trajectory of robocalls, particularly scams, the importance of utilizing call protection services like YouMail cannot be overstated. As the volumes fluctuate, it is essential for consumers to remain vigilant against such annoyances and potential threats. If you want to stay informed on robocall statistics and protect yourself from financial risks tied to these calls, make sure to check the comprehensive resources available at YouMail.

For more information about current trends and statistics on robocalls, visit YouMail's webpage.