#Canada #MetricAid #Paul Tsaparis #Cathy Steiner #North Bay

MetricAid Board Updates: Leadership Changes Worth Noting

In a significant move to boost its strategic direction, MetricAid has announced the election of Paul Tsaparis as its new Board Chair and the appointment of Cathy Steiner as a Director. These changes came after the company's annual meeting held on November 9, 2026, marking a new chapter in MetricAid’s journey toward innovation and growth in the healthcare scheduling industry.

Leadership Transition

Paul Tsaparis takes over the chair position from Thom Brott, who has successfully served for the past two years and will continue his association with MetricAid as a Director on the board. Having joined MetricAid's Board in 2025, Tsaparis brings over three decades of robust executive leadership and governance experience to the table. His previous roles include serving as President and CEO of Hewlett-Packard (Canada) Co., where he significantly influenced technology support across the Americas. His extensive background in healthcare, education, and technology governance positions him as a valuable asset to MetricAid's Board.

Lora Webb, CEO of MetricAid, expressed enthusiasm for Tsaparis's new leadership role, highlighting his decisive contributions to the Board's effectiveness and overall strategy. She remarked, "Paul has already made a meaningful contribution to our Board through his experience, decisiveness, and thoughtful approach to leadership. We're pleased to have him step into the Chair role as MetricAid continues to grow and evolve, and we're equally grateful to Thom for the leadership he has provided over the past two years."

Welcoming Cathy Steiner

In conjunction with Tsaparis's election, the addition of Cathy Steiner to the Board is a noteworthy highlight. Steiner’s expertise encompasses over 30 years in investment banking and capital markets advisory, with substantial involvement in financing and strategic transactions for healthcare and growth-oriented firms. Her impressive resume includes significant roles in healthcare investment banking firms such as CIBC World Markets and Yorkton Securities. Furthermore, her experience as CFO and advisor in capital raises, mergers, acquisitions, and growth strategy will undoubtedly enrich the Board's perspective and decision-making processes.

The changes to the Board of Directors come at a crucial time for MetricAid, which aims to strengthen its commitment to transforming clinical scheduling within healthcare. The integration of seasoned professionals like Tsaparis and Steiner promises a fresh perspective and innovative strategies to tackle current challenges in the healthcare industry.

About MetricAid

Founded in 2012 and based in North Bay, Ontario, MetricAid has emerged as a pioneering figure in clinical scheduling, focusing on both physician well-being and operational efficiency. By leveraging state-of-the-art technology alongside a dedicated human support team, MetricAid works to alleviate the administrative burden that often weighs on healthcare providers. The company has facilitated scheduling for more than 4.6 million shifts, demonstrating its capability and commitment to balancing the needs of both healthcare professionals and patient demands. With a presence on four continents, MetricAid continues to innovate in an industry ripe for disruption as it forges ahead under the guidance of its enhanced leadership team.

This transition in leadership not only signals MetricAid's ongoing commitment to enhancing its operations but also reflects the company’s strategic vision of equipping itself with expertise that can navigate the complexities of modern healthcare scheduling.

The Board changes are effective immediately, positioning MetricAid to capture new opportunities and thrive in its ambitious mission of improving healthcare delivery.