CSAA Insurance Group Appoints Bradley Lontz as New Executive Vice President and CIO

CSAA Insurance Group Welcomes Bradley Lontz as Executive Vice President and Chief Information Officer

CSAA Insurance Group has officially appointed Bradley Lontz as its new Executive Vice President and Chief Information Officer. This significant announcement, made on August 1, 2025, marks a vital step forward for the well-established AAA insurer, renowned for its commitment to customer service and innovation in the insurance sector.

In his new role, Lontz will oversee the company's technology division, driving key initiatives aimed at digital transformation. His focus will center on enhancing the experiences of both customers and insurance agents, as well as delivering cutting-edge, scalable technology solutions. As he transitions into this position, Lontz will report directly to Mike Zukerman, the President and CEO of CSAA Insurance Group.

"Brad brings a wealth of experience and a strong track record of leveraging technology to accelerate growth and drive customer delight," Zukerman stated, emphasizing Lontz's value to the organization. This sentiment reflects CSAA’s goal of continuously enhancing its service offerings in a competitive industry.

Lontz expressed his enthusiasm upon joining CSAA, stating, "I’m honored to lead such a talented technology organization. I look forward to working with the team to build customer-focused, modern solutions that support our vision and position CSAA for long-term success." His proactive approach is indicative of a leader committed to fostering innovation aligned with customer needs.

Prior to his position at CSAA, Bradley Lontz served as the Chief Information Officer for CopperPoint Insurance. He successfully led a technology integration following several acquisitions and was responsible for developing a cloud-based platform that significantly improved operational efficiency and reduced costs. His previous experiences include CIO roles at both the California Dental Association and Nautilus Insurance, where he implemented large-scale systems, launched e-commerce platforms, and introduced agile delivery models.

Lontz's extensive career also includes senior leadership positions at significant organizations such as Liberty Mutual, Cummins, and Price Waterhouse. These roles provided him with a robust foundation in IT strategy, digital enablement, and organizational transformation—key areas that will undoubtedly benefit CSAA in the future.

Academically, Lontz is well-prepared for these challenges, holding a Bachelor's degree in computer and electrical engineering from Purdue University, alongside an MBA from the Kelley School of Business at Indiana University. This educational background complements his practical experience, giving him a comprehensive understanding of both tech and business.

Founded in 1914, CSAA Insurance Group offers a variety of insurance products, including automobile and home insurance, primarily for AAA members across 23 states and the District of Columbia. Its acclaim includes maintaining an