#Japan #Tokyo #CX Solutions #LINE Yahoo #MOBILUS

MOBILUS Awarded Advanced Status in LINE Yahoo Partner Program

MOBILUS, a leading provider of CX solutions for contact centers, has recently been recognized as an "Advanced" Technology Partner in the "LINE Yahoo Partner Program" for the fiscal year 2026. This program is initiated by LINE Yahoo Corporation, which focuses on identifying partners specializing in various domains of marketing solutions, particularly those leveraging LINE and Yahoo! JAPAN services.

What is the LINE Yahoo Partner Program?

The LINE Yahoo Partner Program is designed to enhance marketing and customer experience (CX) solutions by certifying partners across categories such as Sales Partner, Technology Partner, Network Partner, Adtech Partner, and Industry Solution Partner. This initiative aims to proactively resolve challenges faced in the marketing landscape, utilizing the vast capabilities of LINE and Yahoo! JAPAN.

Categories of Partnership

MOBILUS achieved recognition in the Technology Partner category, specifically under the communications division. This category focuses on providing technological support in the implementation of marketing solutions including the use of LINE official accounts, LINE applications, and other related services through APIs.

Criteria for Certification

To qualify as a Technology Partner, entities are evaluated on various criteria. These include the capability to share tool specifications in collaboration with LINE Yahoo, the ability to adapt to changes in LINE Yahoo specifications, and maintaining the required technical standards. Outstanding partners are further recognized as either "Premier" or "Advanced" depending on their performance.

MOBILUS's certification as a Technology Partner marks a significant acknowledgment of its contributions to enhancing marketing solutions offered by LINE Yahoo Corporation, ultimately aiming to foster growth for many clients.

Overview of MOBI AGENT®

MOBILUS's flagship solution, MOBI AGENT®, leverages human-assisted chat support through LINE official accounts, integrating advanced AI technology. This unique support system includes features like proposed response candidates, automatic summarization of conversation content, and personal information detection. In conjunction with the chat automation solution, MOBI BOT®, it offers high-level chatbot interactions within the LINE official account environment.

Features of MOBI AGENT®

• - Enables human chat support starting from LINE official accounts.
• - Integrates operation support AI MooA®, which provides automatic response drafting and personal data detection.
• - Collaborates with advanced vector-search-based chatbots to automate highly precise responses from frequently asked questions (FAQs).

For deeper insights into the capabilities of MOBI AGENT®, you can visit the product site here.

Introduction to MOBI BOT®

MOBI BOT® facilitates chatbot interactions through LINE official accounts, employing vector-search AI to deliver precise answers to FAQs. It streamlines customer interactions by automating processes like customer information updates and insurance claims. By linking with MOBI AGENT®, this solution allows users to receive AI-assisted summaries of conversations, enhancing the overall support experience. It significantly boosts customer satisfaction and loyalty while reducing operational costs through unified management of both web and LINE chatbot scenarios.

Explore the features of MOBI BOT® here.

Explore MOBI CAST®

MOBI CAST® is a segment delivery system that enables LINE users to receive tailored messages based on customer data such as demographics and purchase history. It supports a two-way communication channel between businesses and customers by allowing notifications about advertisements, announcements, and messages via LINE. Notably, it accommodates the delivery of messages through mobile numbers with a specific focus on customer benefit over promotional content.

Learn more about MOBI CAST® here.

About MOBILUS Inc.

MOBILUS Inc., based in Shinagawa, Tokyo, aims to enhance client business value and operational profits by addressing customer experience challenges proactively. With its innovative solutions, including operation support AI service MooA® and a range of SaaS solutions under the MOBI series, it has supported over 500 companies. The company subscribes to the mission of delivering a forward-thinking customer experience across various industries and operates the CX-Branding Tech Lab to research and develop cutting-edge strategies for customer experience enhancement.

Company Name: MOBILUS Inc.
President: Tomohiro Ishii
Location: 2-22-9, Higashi-Gotanda, Shinagawa, Tokyo
Established: September 2011
Stock Exchange: Tokyo Stock Exchange Growth Market (Stock Code: 4370)
Business Focus: Providing CX solutions such as SaaS products for contact centers
Official Website: https://mobilus.co.jp