Revolutionizing Self-Service Gas Stations with AiQ PERMISSION: AI Monitoring System Launch

Introduction

In a significant move towards the automation of self-service gas stations in Japan, ELEMENTS has officially launched its groundbreaking AI monitoring system, AiQ PERMISSION. This innovation aims to address the declining number of gas stations across the country due to workforce shortages and changing fuel demands, ultimately enhancing safety and operational efficiency.

Background of the Service

Japan has seen a dramatic decrease in the number of gas stations since its peak in 1994, which had 60,421 locations. By 2024, this figure is projected to plummet to just 27,009. Factors such as reduced fuel demand and a lack of successors in the business, especially in rural areas, have led to many stations closing down, threatening local infrastructure. Recognizing this issue, the Ministry of Internal Affairs and Communications initiated discussions on using AI technology for monitoring and approving fuel dispensing at self-service stations back in 2021.

This led to significant regulatory changes in February 2026 allowing for the introduction of automated control devices under certain conditions, paving the way for AiQ PERMISSION to be implemented.

Features of AiQ PERMISSION

How It Works

The AiQ PERMISSION system utilizes AI to analyze camera footage from self-service stations. It is capable of automatically assessing safety conditions and identifying any inappropriate fueling behaviors. Beginning development in 2018, this innovative system has gone through rigorous testing and has been validated in various store settings to ensure its adaptability.

The system operates by first granting permission for fueling. It continues to monitor for any risky acts throughout the fueling process. If any unsafe behavior is detected, alerts are triggered to employees, who can then take appropriate action, such as stopping the fueling process. This capability reduces human error and enhances overall safety at gas stations.

Benefits of Implementation

1. Enhanced Safety: The system ensures constant monitoring beyond just the initial authorization for fueling. It continuously checks for potential dangers, such as flammable materials, providing a level of safety that surpasses human oversight.
2. Increased Operational Efficiency: By automating the monitoring process, employees can focus on higher-value tasks such as customer service and sales, significantly boosting productivity.

Deployment of AiQ PERMISSION

After passing the necessary safety regulations and technical conformity assessments, AiQ PERMISSION is ready for widespread deployment at self-service stations across Japan. The KHK (Hazardous Materials Safety Technology Association) will oversee the testing of this innovative monitoring system starting April 1, 2026, ensuring its compliance and effectiveness in real-world applications.

Statement from ELEMENTS CEO

Hiroki Hasegawa, CEO of ELEMENTS, emphasizes the critical nature of this system in addressing the challenges faced by self-service fuel stations, particularly in rural communities. By automating monitoring tasks, employees can redirect their focus towards enhancing customer interaction, thus increasing satisfaction and profitability for the stations.

“In a time where labor shortages threaten operations, AiQ PERMISSION is not merely a tool for reducing labor; it redefines processes for the better,” says Hasegawa.

The Broader Implications for Cosmo Oil Marketing

The collaboration between ELEMENTS and Cosmo Oil Marketing highlights the importance of gas stations in supporting local communities. Cosmo Oil recognizes the need to innovate and maintain service station viability as a critical component of Japan's infrastructure. The introduction of AiQ PERMISSION demonstrates a commitment to enhancing safety and operational capabilities within the industry, which is essential for long-term sustainability.

Conclusion

The introduction of AiQ PERMISSION marks a pivotal moment for self-service gas stations in Japan, offering a solution to the pressing challenges of workforce shortages and safety concerns. As the industry adopts this AI-driven approach, it opens the door to increased efficiency and improved customer experiences, paving the way for a more sustainable future in fuel distribution.

For more information on AiQ PERMISSION and its impact on the fuel industry, check out the official website of ELEMENTS at elementsinc.jp.