#United States #New York #SPS North America #Workplace Innovation #American Business Awards

SPS Recognized as Most Innovative Company of the Year

SPS North America Inc. has garnered significant attention after being named the Most Innovative Company of the Year (for companies with over 2,500 employees) at the prestigious American Business Awards. This accolade, awarded during the 24th Annual American Business Awards ceremony, underscores SPS's commitment to redefining workplace experiences through innovative solutions that seamlessly integrate people, processes, technology, and physical spaces.

Redefining the Workplace Experience

In today’s rapidly changing business landscape, organizations are re-evaluating how employees engage with their work environments—both physical and digital. SPS has emerged as a leader in this transformation, successfully developing what they call the Connected Workplace. This model is not just about technological upgrades, but emphasizes creating adaptive and scalable workplace solutions that cater to employees in hybrid, onsite, and remote settings.

The Connected Workplace combines high-quality service with advanced, AI-enabled technology and analytics, ultimately enhancing efficiency and employee satisfaction. This innovative approach aims to modernize office services, enhance operational processes, and elevate the overall experiences of employees, guests, and visitors alike.

Achievements and Impact

Since 2024, SPS has made significant strides in innovation within its Enterprise Workplace Solutions segment by merging exemplary service delivery with cutting-edge technology. Notable indicators of this success include a remarkable Net Promoter Score of 80 and a client retention rate of 95%, both significantly higher than the industry average. These achievements reflect SPS’s effectiveness in creating seamless experiences that meet the evolving needs of organizations worldwide.

The company's commitment to quality is further illustrated by its Elevate hospitality training program, which ensures that every client-facing employee completes the program, fostering a culture of excellence in service delivery. SPS also employs Lean Six Sigma methodologies to drive continuous improvement, alongside robust performance measurement systems.

Essential to SPS's technological innovations is the SPS Nexus platform. This omnichannel workplace solution integrates various client systems into a unified, data-connected user experience, promoting streamlined operations and better decision-making.

Acknowledgment from Industry Peers

Dan Moscatiello, CEO of North America and Head of Global Enterprise Workplace Solutions, remarked, "Our innovation strategy is focused on empowering clients to enhance their performance and workplace operations while enriching the employee experience. Receiving the recognition as the Most Innovative Company of the Year is a testament to our dedication to redefining the enterprise workplace landscape. It validates the exceptional work our teams do on behalf of our clients every day."

Maggie Miller, president of the Stevie Awards, commented on the competitive nature of the submissions received this year. She said, "The level of innovation and performance demonstrated across various organizations is impressive and indicative of a robust business environment where companies are continually seeking new avenues for growth and impact."

Conclusion

Headquartered in New York City, SPS North America continues to push the boundaries of workplace solutions across more than 120 cities, furthering modern workplace ideals and driving digital transformation. With a dedicated workforce and a commitment to innovation, SPS illustrates the transformative power of effective workplace solutions. To learn more about the initiatives and offerings from SPS, visit www.SPSGlobal.com. In a rapidly evolving landscape, SPS stands ready to lead the charge toward a more connected and efficient future.

About SPS

SPS is recognized globally as a leader in technology-driven business transformation. With a focus on Enterprise Workplace Solutions, they enable organizations to implement modern working concepts that enhance both productivity and flexibility. Headquartered in Zurich, Switzerland, SPS operates in over 20 countries, emphasizing deep expertise in vertical processes, notably within the banking, insurance, and healthcare sectors. SPS consists of more than 8,000 employees globally, all dedicated to driving innovation and excellence in their services.

SPS. The Power of Possibility.