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HCL Software Unveils HCL UnO Agentic

In an exciting announcement from Noida, India, HCL Software, the enterprise software division of HCLTech, has officially launched HCL Universal Orchestrator (UnO) Agentic. This innovative platform aims to revolutionize business optimization through the utilization of AI technology. UnO Agentic empowers leaders, developers, and business users to go beyond traditional task automation, enabling autonomous workflow management and intelligent automation that seamlessly coordinates workflows among AI agents, robots, humans, and systems.

Building upon HCL’s established Universal Orchestrator platform, which already simplifies complex workflows across various systems in real time, HCL UnO Agentic is poised to elevate business orchestration to new heights. As part of HCL Automation Orchestrator Suite, equipped with GenAI capabilities, UnO harnesses the power of Agentic AI. This integration allows organizations to realize unprecedented value by fluidly integrating autonomous agents into critical business processes and workflows.

Notably, HCL Software has recently been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Orchestration and Automation Platforms, a testament to its advancements in the AI field.

AI-driven automation has long been a cornerstone of productivity and operational agility. However, with the advent of agentic orchestration, businesses can now implement systems capable of thinking, learning, reasoning, adapting continuously, and intelligently coordinating functions within defined process boundaries. According to Gartner’s projections, by 2028, at least 15% of daily operational decisions are expected to be made autonomously via Agentic AI, a significant rise from 0% in 2024.

A key feature of agentic orchestration lies in governance, visibility, and control. This includes facilitating compliance, trust, security, risk management, and automating observability across AI agents and various AI frameworks. With HCL UnO Agentic, businesses can gain complete insight into their operational workflows, enhancing compliance execution and enabling autonomous decision-making through trusted, governed, and observable agents, thus realizing genuine autonomous workflow management.

Kalyan Kumar (KK), product director at HCLSoftware, stated, "As organizations incorporate Agentic AI into their operations to create value and redefine business efficiency, they require a flexible enterprise orchestration platform that seamlessly connects multiple AI agents. HCL UnO leads this transformation with Agentic AI at its core, allowing businesses to accelerate digital transformation while maximizing agility and impact. By integrating deterministic and probabilistic execution, HCL UnO changes how intelligent systems and individuals collaborate, shaping the future of operational practices."

The capabilities of HCL UnO Agentic include:

• - Intelligent Workflow Design: Utilizing tools such as the UnO Agentic Builder and UnO Designer to create AI agents and model workflows, significantly enhancing process efficiency.
• - Unified Orchestration Approach: Seamlessly executing a combination of Agentic AI and prescriptive workflows in an integrated automation scenario, leveraging the strengths of both realms.
• - Hybrid Workflow Management: Organizing regulated or high-risk scenarios (traditional) alongside low-risk/high-impact (agentic) workflows as part of a hybrid workflow structure.
• - Enterprise Integration: Taking advantage of a broad ecosystem of plugin libraries designed for business integration and data access across ERP systems, mainframes, and the cloud.

Organizations adopting HCL UnO Agentic have reported substantial benefits, including up to a 60% increase in processing speed and a more than 70% reduction in manual errors. This achievement results in significant cost savings while improving corporate profitability.

To learn more about the HCL Universal Orchestrator, please visit HCL Software's website.

About HCLSoftware

HCLSoftware stands as a global leader in software innovation and is the software division of HCLTech. We develop, market, sell, and support transformative solutions across various sectors, including business and industry, intelligent operations, total experience, data analytics, and cybersecurity. Our commitment to customer success, along with our core values of integrity, inclusion, value creation, people focus, and social responsibility, drive us to deliver top-notch software products that empower organizations to achieve their goals. With a rich history of pioneering spirit, HCLSoftware serves over 20,000 organizations, including most Fortune 100 companies and nearly half of those listed in Fortune 500.