#Japan #Buffalo #Oita #Oita City #Advance Design

Data Recovery Services Offered After Oita City Fire

On November 18, 2025, a massive fire broke out in Oita City, particularly in the Sagasaki area. In light of this tragic incident, both Buffalo Co., Ltd. and Advance Design Co., Ltd. are coming together to provide essential support to those affected by this disaster by offering free data recovery services, as recognized under the Disaster Relief Act. This initiative aims to assist individuals who have suffered losses, ensuring that they can recover vital information from damaged devices.

The heart of this initiative is to alleviate some of the burdens for those impacted by the fire. Both companies extend their condolences and wish for a swift recovery for all those affected. Their commitment is to provide free diagnostic and estimate services, as well, irrespective of the brands of the devices. This means that not only Buffalo products but also devices from other manufacturers are eligible for recovery services, demonstrating a pledge of community support.

Service Overview

Eligibility Criteria

• - Target Audience: Individuals residing in the disaster-affected areas where the Disaster Relief Act has been applied.
• - Scope of Service: This service is available not only for Buffalo's products but also encompasses devices from other manufacturers that have been impacted by the disaster.

To apply for the data recovery service, applicants are required to specify the incident—namely the 'November 18, 2025, Oita City Sagasaki Large Fire'—in the remarks section when filling out the application form.

Both Buffalo and Advance Design are committed to providing swift assistance to eligible individuals, and potential applicants can reach out to either company to initiate their request.

Application Process

The application process is simplified to ensure that those affected can easily access the services:
1. Contact Information: Visit either company’s website or direct contact line.
2. Provide Details: Make sure to mention relevant details about the disaster when applying for services.
3. Free Assessment: All diagnostic fees and recovery estimates will be conducted free of charge.

Important Dates

The support services will be available until the end of May 2026. It is crucial for those eligible to act within this period to ensure they can recover what is often irreplaceable data. Here are some key dates to remember:

• - Current Disaster Date: November 18, 2025
• - Application Deadline: Subsequent to events, applications can be submitted until May 31, 2026.

Contact Information

Buffalo Data Recovery Centers

• - Tokyo Center:

- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215, Japan
- Phone: 0120-961-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM

• - Nagoya Center:

- Address: 3-30-20 Osu, Naka-ku, Nagoya 460-8315, Japan
- Phone: 0120-077-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM

• - Osaka Center:

- Address: 4-1-14 Miyahara, Yodogawa-ku, Osaka 532-0003, Japan
- Phone: 0120-963-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM

Advance Design

• - Head Office:

- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215, Japan
- Free Dial: 0120-290-189
- Phone: 03-6375-2582
- Hours: Monday to Friday (excluding holidays) 9:00 AM - 5:30 PM

• - Osaka Branch:

- Address: 4-1-14 Miyahara, Yodogawa-ku, Osaka 532-0003, Japan
- Free Dial: 0120-290-189
- Phone: 050-5830-8936
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM

For the latest details regarding the affected areas and application processes, individuals are encouraged to consult the official website of the Cabinet Office. Buffalo and Advance Design are determined to help the community recover from this disaster by providing both support and a path towards reclaiming lost data.

Together, we can rise above these challenging times.