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IFS Earns Customers' Choice Recognition in 2025

In a remarkable achievement, IFS has been designated as a Customers' Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer report for Enterprise Asset Management (EAM) Software. This accolade highlights the company's commitment to delivering exceptional value to its customers in the increasingly competitive domain of enterprise software.

The Significance of the Recognition

Gartner's Peer Insights platform allows end users to share their experiences and provide reviews on software solutions. This recognition is not just a badge of honor; it reflects IFS's dedication to customer satisfaction and its ability to meet the specialized needs of organizations focused on asset management. Notably, IFS is the only vendor acknowledged in three critical categories: Field Service Management, Cloud ERP for Product-Centric Enterprises, and now Enterprise Asset Management.

Max Roberts, the Chief Operating Officer at IFS, expressed pride in this achievement, stating, "We believe it is a hugely powerful testament to our customer focus and industry-specific innovation. It is rewarding to see that so many of our EAM customers shared their positive experiences, ultimately leading to this recognition."

Customer Feedback That Speaks Volumes

The testimonials from IFS's EAM customers underscore the platform's robust capabilities and effectiveness. Feedback includes comments like:

• - "The IFS product has deep industry functionality for an asset-centric service-oriented organization." – IT, Energy and Utilities
• - "Great Enterprise Asset Management product with excellent forward deployment capabilities." - IT, Manufacturing
• - "I have provided IFS EAM with the highest rating, because it has significantly transformed our operational capabilities and transparency." – Project Lead, Digital Strategist – Manufacturing

These reviews reflect a consistent theme: IFS's software solutions are designed to enhance operational effectiveness and asset transparency, making them an invaluable resource for organizations looking to optimize their asset lifecycle management.

Comprehensive Solutions for Modern Challenges

IFS’s EAM solutions empower organizations to manage their customer assets throughout their lifecycle. With advanced AI capabilities, these solutions enable businesses to monitor asset performance closely, allowing them to maximize value, improve safety, and boost productivity.
Together with IFS Ultimo, a Software as a Service (SaaS) offering focused on maintenance and safety, IFS’s dual EAM offerings provide customers with flexible options tailored for heavy asset and service requirements. This strategic flexibility positions IFS uniquely in the market.

A Proven Track Record of Excellence

The recognition from Gartner is part of a broader trend. IFS has also earned the Customers' Choice designation for Field Service Management in July 2024, as well as for Cloud ERP for Product-Centric Enterprises. Such distinctions indicate a consistent pattern of exceeding customer expectations across various sectors. In fact, IFS achieved the highest revenue within the Gartner Market Share for All Software Markets, Worldwide, 2023, specifically within the EAM segment, marking three consecutive years at the top.

Commitment to Innovation and Customer Experience

Gartner’s Peer Insights Customers' Choice designation is a symbol of excellence based on rigorous evaluation, highlighting vendors that excel in customer satisfaction. According to the criteria, both the number of reviews and the overall user ratings are considered, ensuring that only those with genuinely high customer satisfaction rates are recognized.

To learn more about how IFS is empowering organizations through its EAM solutions, visit IFS Official Site.

As IFS continues to innovate alongside its clients, it reiterates its commitment to delivering high-quality enterprise software that meets the evolving demands of businesses across various industries. Founded in 1983, and with over 6,500 employees across 80 countries, IFS remains dedicated to helping companies unlock the full potential of Industrial AI, driving productivity, efficiency, and sustainability in the market.