#Japan #Tokyo #AI Chatbot #DS Brand #Orikou AI

D-S Brand's Free Online Seminar on AI Customer Service

D-S Brand, the developer of the website creation tool "Orikou Blog" with over 40,000 licenses, is hosting a free online seminar titled "Changing Inquiries and Recruitment with AI Customer Service" on July 16, 2026. This seminar will shed light on how businesses can leverage AI tools to tackle the issues of missed opportunities in inquiry and recruitment responses on websites.

Understanding the Importance of AI Customer Service

In recent years, corporate websites have evolved beyond mere information platforms; they have become critical points for capturing inquiries and recruitment activities. However, the diversity of visitor needs often leads to situations where potential customers or job seekers leave due to not finding the information they seek or deeming inquiries unnecessary. Furthermore, the inability to handle inquiries outside business hours or in the absence of staff has resulted in missed opportunities, particularly regarding job applicants. This seminar aims to provide practical solutions through the application of AI customer service.

Seminar Highlights

Participants will learn how to enhance inquiry and recruitment responses by utilizing AI customer service tools. The seminar will cover:

• - Effective ways to provide information that customers and job seekers are looking for.
• - How AI can streamline the inquiry and recruitment processes.
• - Real-world examples of using the "Orikou AI Concierge" tool in everyday business setups.

This session is highly recommended for business owners and staff who feel uncertain about their ability to convey essential information on their websites or are struggling with handling inquiries during off-hours. Additionally, those interested in understanding customer feedback better and improving their websites' functionality should definitely attend.

Seminar Details

• - Title: Changing Inquiries and Recruitment with AI Customer Service Seminar
• - Date: July 16, 2026 (Thursday)
• - Time: 14:00 - 14:45 (with recorded playback available)
• - Format: Online Seminar (Zoom)
• - Cost: Free (The seminar can also be attended using Zoom’s captioning if audio use is challenging)
• - Registration: Interested participants can register via the following link: AI Customer Service Seminar Registration

Presenter Profile

The seminar will feature Kohei Onishi, the CX Division Deputy Head at D-S Brand, who specializes in web creation, CMS, and AI chatbot services. He will share practical examples of how small and medium-sized enterprises can leverage AI customer service effectively.

What is Orikou AI Concierge?

The Orikou AI Concierge is an automated solution that responds to customer and job seeker inquiries through the company's website. It simplifies the implementation process by requiring only the uploading of a webpage URL or PDF document, allowing it to learn autonomously without the need for specialized knowledge or complex scripting.

Key Features of Orikou AI Concierge

1. Automated Responses: The AI provides answers based on the uploaded website and document data, functioning 24/7. This drastically reduces the workload of phone and email inquiries, allowing employees to focus on more foundational tasks.
2. Easy Setup and Management: By simply registering existing websites and PDF documents, businesses can quickly activate the AI without requiring technical expertise, making it accessible even to companies without an IT department.
3. Supports Revenue and Recruitment: Through interaction with visitors, the AI guides them to the most pertinent pages, helping to prevent missed opportunities and boosting conversion rates of websites.
4. Customer Insights Collection: The AI archives and analyzes inquiries, bringing to light the genuine feedback from customers and job seekers. This data can be instrumental in formulating marketing strategies and enhancing recruitment processes.

About D-S Brand

Founded on November 1, 2005, D-S Brand offers user-friendly solutions for creating and maintaining websites through their CMS products like "Orikou Blog." With more than 40,000 licenses deployed across Japan, they also provide an extensive array of services ranging from generative AI applications to health management support.
For more information, visit their website: D-S Brand Official Site.