Ielove SMS Feature
2025-06-23 05:06:13

Ielove GROUP Introduces SMS Auto-Response Feature to Enhance CRM for Real Estate

Ielove GROUP Enhances CRM with SMS Auto-Response



In a move aimed at revolutionizing customer engagement within the real estate sector, Ielove GROUP, headquartered in Shinjuku, Tokyo, has rolled out a new SMS auto-response feature for itscustomer relationship management (CRM) system, Ielove CLOUD. This enhancement promises to streamline client communication, making it faster and more efficient than ever before.

The Significance of SMS in Customer Interaction


The introduction of SMS auto-response allows businesses to reply promptly to initial customer inquiries, regardless of whether it is during or after working hours. SMS messages boast an impressive open rate of over 90%, in stark contrast to email, which often has an open rate of only 15% to 25%. This high visibility ensures that crucial communications are not overlooked, facilitating a seamless first-response experience for potential clients.

A Proven Impact on Client Communication


Early adopters of this feature have reported a significant uptick in the number of customers redirected to official LINE accounts, rising from 5% to 25% thanks to the newly implemented SMS auto-response. This improvement arises from the fact that SMS communication is generally more approachable than traditional phone calls or emails. By making it easier for clients to interact via LINE, organizations can enhance customer satisfaction and increase the likelihood of closing deals.

Ielove GROUP remains committed to advancing digital transformation (DX) in the real estate industry, continuously striving to improve the overall experience of finding a home.

What is Ielove CLOUD?


Ielove CLOUD is a comprehensive CRM system designed to facilitate swift, effective follow-ups with clients. The platform allows users to send and receive messages, as well as check schedules directly from their smartphones. This functionality helps prevent any oversight in client responses, ensuring timely and effective communication. Furthermore, the system is backed by data analytics tools that enhance operational efficiency and aim to maximize profits. You can explore more about the service on their service page.

About Ielove CLOUD


Developed by Ielove GROUP, Ielove CLOUD is an all-in-one support system tailored for renting, selling, and managing properties. The platform's rapid updates and the ability to streamline various operations online have garnered admiration across more than 15,000 real estate companies nationwide. To learn more about the system, visit their service site.

Ielove GROUP Overview


Ielove GROUP operates under the mission statement, "Choose a good home, Ielove." With this guiding principle, they strive to foster a safer environment for everyone when it comes to selecting homes. The company provides vertical SaaS solutions, including Ielove CLOUD and Ielove BB, utilized by over 25,000 businesses prioritizing digital transformation in the real estate sector. Significantly, Ielove GROUP aims to avoid conflicts of interest by not engaging directly in real estate transactions, promoting a fair platform for all users.

Additional Information


For any inquiries regarding this release, please visit this contact page.

Company Details


  • - Name: Ielove GROUP, Inc.
  • - CEO: Taisuke Iwana
  • - Founded: January 2008
  • - Capital: 382.5 million yen
  • - Location: 50th floor, Shinjuku Sumitomo Building, Nishi Shinjuku, Tokyo
  • - Corporate Website: Ielove GROUP
  • - Real Estate Services Site: Ielove CLOUD
  • - Real Estate Portal: Ielove

To better serve our audience, Ielove GROUP also provides a wide range of support services across various domains, such as rent guarantees, utility referrals, parking management, social media, video, rental management business BPO, and AI floor planning.

If you're interested in media inquiries related to this press release, please reach out through this form.
Contact: Ielove GROUP Public Relations, Kobayashi, Akiyoshi
Phone: 03-6911-3955 | Fax: 03-6911-3956 | Email: pr@ielove-group.jp


画像1

画像2

Topics Consumer Products & Retail)

【About Using Articles】

You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.

【About Links】

Links are free to use.