Granite Telecommunications Celebrates Triple Wins at TMC's Product of the Year Awards 2025

Granite Telecommunications, a leading provider in the communications and technology sector, has made headlines by securing three noteworthy accolades during TMC's 2025 INTERNET TELEPHONY and CUSTOMER Product of the Year Awards. With a robust revenue stream of $1.8 billion, Granite has established itself as a frontrunner, delivering exceptional solutions to businesses and government entities across the United States and Canada.

On May 13, 2025, it was announced that Granite360, a comprehensive service portal, won both the INTERNET TELEPHONY Product of the Year Award and the CUSTOMER Product of the Year Award. This dual recognition emphasizes Granite360's outstanding contribution to innovation in Voice over Internet Protocol (VoIP), IP communications, and customer experience technology. Furthermore, Granite's EPIK Edge, a state-of-the-art POTS (Plain Old Telephone Service) replacement solution, was also honored with an INTERNET TELEPHONY Product of the Year Award, showcasing its reliability and performance.

Recognizing Innovation

Granite360 exemplifies Granite's strong commitment to operational excellence and customer-centric innovation. This all-inclusive platform seamlessly integrates a wide range of functionalities, including pricing structures, carrier ordering systems, service ticket management, and monitoring dashboards, accessible through its innovative interfaces: TechExpress, NOCExpress, and AccessExpress. By enhancing the customer journey from sourcing quotes to managing service tickets and providing technical support, Granite360 has proven its value in today’s digital communication landscape.

EPIK Edge stands out as a pioneering solution in the POTS replacement domain. Unlike conventional alternatives, it is recognized as a Managed Facilities-based Voice Network (MFVN) device, ensuring compatibility with fire and life safety systems as well as most existing analog devices. This unique aspect not only delivers cost savings for customers but also enhances the reliability of telecommunication services, making a strong case for businesses looking to transition from traditional landline systems.

A Testament to Customer Commitment

Rob Hale, President and CEO of Granite, expressed his enthusiasm regarding the awards, stating, "We are thrilled to see Granite360 and EPIK Edge recognized across two distinct Product of the Year Award programs. Our success is built on a deep understanding of our customers' needs and our dedication to delivering solutions that meet those needs head-on. This wave of recognition is a testament to our leadership in creating smarter, more resilient, and customer-tailored services, with that mission driving everything we do."

The achievements namely highlight Granite's relentless drive to innovate and cater to the evolving demands of customers. With numerous patents under its belt, the company continues to enhance its service offerings, improving operational efficiency while elevating overall customer experience.

About Granite Telecommunications

Founded in 2002, Granite Telecommunications has rapidly ascended to become one of the largest competitive telecommunications carriers in the U.S. The company manages 1.75 million voice and data lines while serving more than two-thirds of Fortune 100 companies. This achievement is made possible through Granite's unique approach of streamlining sourcing and management of voice, data, and cellular services, providing its clients with a single point of contact for simplified invoicing across all locations.

Granite's workforce comprises over 2,220 dedicated employees based in its Quincy, Massachusetts headquarters and distributed among 10 regional offices nationwide. In an era marked by rapid technological advancements, Granite remains committed to offering a diverse array of services that include access solutions, Unified Communication as a Service (UCaaS), mobile voice, data services, and Managed Service Provider (MSP) solutions encompassing software-defined Wide Area Network (SD-WAN), monitoring, and network management.

To discover more about Granite's award-winning solutions and how they can support your business, please visit their official website at www.granitenet.com.