#India #Noida #HCLTech #Magnum Ice Cream Company #AI Force

HCLTech and Magnum Ice Cream Company Join Forces

In a significant move in the technology and consumer goods landscape, HCLTech, a leading global technology firm, has announced a multi-year partnership with The Magnum Ice Cream Company (TMICC), the largest ice cream manufacturer worldwide. This collaboration aims to design and build a resilient IT infrastructure that integrates artificial intelligence across TMICC's operations.

Transforming Digital Landscapes
The partnership will see HCLTech deploying its proprietary platform, AI Force, to incorporate AI technologies into TMICC's digital framework. The initiative focuses on implementing predictive analytics to enhance business process observability while ensuring customer experience is at the forefront of their operational strategy. The aim is to create IT operations that are not only robust but also scalable globally.

At the heart of this collaboration is the shift towards developing AIOps into a NoOps operational model. This approach facilitates zero-touch automation alongside agent-based solutions, enabling completely autonomous IT operations. By making processes more efficient and less reliant on human intervention, TMICC hopes to streamline its operations significantly.

Expert Insights and Strategic Impacts
Mark O'Brien, Chief Technology Officer at TMICC, expressed enthusiasm about this partnership, emphasizing its importance as the company transitions into an independent, publicly traded ice cream manufacturer. He stated, "We are embedding intelligence at every layer of our digital foundation. Our partnership with HCLTech is crucial for establishing a secure and future-ready infrastructure. Together, we are unlocking advanced AI capabilities that will redefine operational excellence and enhance the experience we provide to our customers."

The collaboration underscores HCLTech’s commitment to driving innovation and operational excellence within the consumer goods industry, fueling technology-led transformations and elevating customer engagement experiences. HCLTech's proven methodologies are put into action to ensure that TMICC can transition smoothly from its prior agreements with Unilever, allowing it to build a new IT framework that propels a future driven by AI in the ice cream domain.

A Commitment to Excellence
C Vijayakumar, CEO and Managing Director of HCLTech, also commented on this partnership, stating, "This collaboration reinforces HCLTech's leading role in implementing complex, large-scale transformations. We are excited to contribute to TMICC's growth vision and strategy with the best technologies and global talent."

About HCLTech
HCLTech operates globally with over 226,300 employees across 60 countries. The company is renowned for its expertise in AI, digital transformation, engineering, cloud computing, and software development, leveraged across a wide portfolio of technological services and products. HCLTech serves clients from all major industries, providing tailored solutions in financial services, manufacturing, life sciences, healthcare, high-tech sectors, telecommunications, media, retail, consumer products, mobility, and public services. In the fiscal year ending December 2025, HCLTech recorded a consolidated revenue of 14.5 billion dollars.

About Magnum Ice Cream Company
The Magnum Ice Cream Company stands as the largest ice cream producer globally, boasting an impressive brand portfolio that includes global favorites like Magnum, Ben & Jerry's, Wall's, and Cornetto. With a vast network of 3 million freezers, its products reach consumers in over 80 countries. The company achieved a remarkable revenue of 7.9 billion euros in 2024. To learn more about its offerings, visit the official website of The Magnum Ice Cream Company.

This strategic partnership marks a significant milestone in both companies' journeys, paving the way for a digitally empowered future in the ice cream industry.