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Constructor's Breakthrough in Gartner's Critical Capabilities Report

In a recent announcement made on July 15, 2025, Constructor clinched the top position in three significant use cases within the Gartner® Critical Capabilities for Search and Product Discovery report. This recognition underscores Constructor's commitment to enhancing the search and product discovery experience in the eCommerce sector, leveraging advanced AI technologies.

Constructor is celebrated as a premier AI-powered search and product discovery platform, predominantly catering to enterprise eCommerce companies. In this report, which assessed 15 different vendors across five critical use cases, Constructor stood out by earning the number one ranking in 'Conversational Search,' 'B2C Search,' and 'Multisite and Globalization.' This remarkable feat positions Constructor as the only vendor to achieve top scores in three categories, signifying its unparalleled performance within the market.

Understanding the Rankings

Gartner's Critical Capabilities report places significant emphasis on the attributes that distinguish products and services from one another. It offers vital insights that businesses can use to inform their purchasing decisions. The report serves as a valuable complement to Gartner’s Magic Quadrant™ for Search and Product Discovery, in which Constructor has also been acknowledged as a leader.

Gartner specifically identifies search and product discovery (SPD) solutions as crucial tools that enhance digital commerce by improving the navigation and selection of products. Constructor's AI-based platform was noted for its high performance, registering scores over 4 out of 5 across all five evaluated use cases, including:

• - 4.39 in Conversational Search
• - 4.31 in Multisite and Globalization
• - 4.24 in B2C Search

According to Gartner's evaluation criteria, a score of 4 indicates a solution that excels in meeting certain requirements, highlighting Constructor's effectiveness and reliability in providing robust SPD solutions.

A Commitment to Innovation

Eli Finkelshteyn, CEO and co-founder of Constructor, shared insights on the rankings, stating, "We believe Constructor's #1 rankings in the Gartner Critical Capabilities report reflect our deep, continued investments in AI innovation — not just as a feature, but as the foundation of our platform." This perspective emphasizes Constructor’s proactive stance on embracing AI technologies in commerce early on, which has allowed its clients to benefit significantly from these advancements.

With the implementation of cutting-edge AI functionalities, Constructor has reported impressive results for its retail partners. For instance, retailers utilizing Constructor's AI Shopping Agent (ASA) for conversational searches have witnessed a remarkable uplift in various performance metrics, including:

• - 10% increase in website revenue
• - 6% increase in search conversion rates
• - 7% rise in click-through rates

One particular retailer in the home and décor segment noted a staggering 206% increase in add-to-cart rates and an astounding 232% rise in revenue generated from shoppers who engaged with the ASA.

Transformational Approach to B2C Search

Constructor adopts an AI-native approach, setting it apart from competitors that rely on hybrid or legacy systems. Its infrastructure supports real-time personalization based on individual clickstream behavioral signals, facilitating effective search experiences that resonate with shoppers' needs and preferences. The intelligent autosuggest feature and advanced natural language processing capabilities allow for a more intuitive search, focusing on driving sales and enhancing customer satisfaction.

Multisite and Global Capabilities

Moreover, Constructor's solutions extend to address the complexities of businesses operating across various regions, languages, and brands. The platform boasts the capability to manage extensive product catalogs, ensuring rapid, personalized interactions. With GenAI-powered translation, shoppers can execute queries in multiple languages, receiving accurate results, which aligns with Constructor's objective to democratize the shopping experience across global markets.

In the past year alone, Constructor facilitated an astounding 250 billion shopper interactions, translating to around 8,000 personalized experiences every second.

Shifting the Paradigm in Digital Commerce

Gartner's report also highlights the shift from traditional keyword search methods towards more attractive product presentation, which emphasizes the importance of appealing results. Constructor excels in this domain by leveraging AI to not only provide relevant items but also showcases products that align with customers' desired attributes.

For instance, instead of simply showing 'shirts' for a search query, Constructor curates a selection that includes the ideal brand, style, pricing, and colors desired by the shopper — thus enhancing the overall shopping journey.

In a recent article by Forbes titled Beyond Relevance: The Value of Attractiveness in Ecommerce Search, Constructor has been recognized as a frontrunner in reshaping how eCommerce search and product discovery should operate.

With a focus on enhancing conversion rates, engagement, and loyalty, Constructor utilizes AI to personalize the shopping experience across multiple platforms, including product recommendations, landing pages, quizzes, and on-site ads. To learn more about the impactful results Constructor's technology brings to eCommerce businesses, please visit constructor.com/customers.

In conclusion, Constructor's performance in the Gartner report not only affirms its leading role in eCommerce innovation but also sets a high bar for competitors aiming to enhance their search and product discovery capabilities. As the digital commerce landscape continues to evolve, Constructor remains committed to driving value for its clients through its technologically advanced solutions.