Royal Jordanian Airlines Partners with ARC to Enhance Distribution via NDC

In a significant move to modernize air travel distribution, Royal Jordanian Airlines (RJ) has formed a strategic partnership with Airlines Reporting Corporation (ARC). This collaboration leverages ARC's Direct Connect platform, which is designed to support New Distribution Capability (NDC) transactions. NDC represents a revolutionary shift in how airlines manage their offerings and ensures a streamlined booking experience tailored to passenger needs.

With this partnership, RJ aims to enhance its retailing capabilities significantly. By utilizing ARC's data-driven solutions, they will be able to provide travelers with more personalized experiences. This advancement not only benefits customers but also equips travel agencies and corporate buyers with better tools for managing transactions. The integration of ARC's trusted settlement system will enable RJ to minimize risks while tracking transactional data effectively.

Karime Makhlouf, the Chief Commercial Officer of Royal Jordanian Airlines, expressed enthusiasm about this new direction, stating, "We are pleased to have officially launched our NDC offering in partnership with ARC. This collaboration marks a significant milestone in our commitment to enhancing travel experiences and providing more personalized, efficient services to our valued customers in the US market."

The advantages of this partnership are multifaceted. Travelers can expect richer and more customized content when booking flights with RJ, thanks to the features provided by ARC's platform. This means that everyone from casual travelers to business executives can find options that suit their specific needs, leading to a smoother and more fulfilling booking experience.

Moreover, Paige Blunt, ARC's Senior Manager of Direct Connect and ONE Order, emphasizes the strategic importance of this partnership. "We are thrilled to partner with Royal Jordanian Airlines through ARC Direct Connect to help them implement their modern retailing strategy. By enabling NDC transactions through ARC Direct Connect, Royal Jordanian Airlines is demonstrating their commitment to the needs of the modern traveler."

As RJ continues to evolve, its vision for providing outstanding service and personalized travel experiences is clearer than ever. With a fleet of 27 modern aircraft serving over 60 destinations across four continents, RJ stands as Jordan’s national carrier and a proud member of the one world airline alliance. The implementation of ARC’s innovative solutions signifies a bright future for Royal Jordanian Airlines, especially in the competitive skies of North America.

Travelers can learn more about this initiative and the specifics of the ARC Direct Connect platform by visiting their official webpage. By bridging the gap between modern technology and traveler expectations, Royal Jordanian Airlines and ARC are set to redefine what air travel can and should be, transforming the process from booking to boarding into a seamless experience that prioritizes customer satisfaction above all else.

As airlines continue to navigate the complexities of modern air travel, partnerships like this one will undoubtedly play a crucial role in shaping a more connected and efficient travel ecosystem, paving the way for the future of aviation worldwide.

Topics Travel)

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