#Japan #Tokyo #ThinQ Healthcare #Compl #GLOE Corporation

GLOE Corporation's Successful Implementation of 'Compl'

In a significant stride towards streamlining operational efficiency, GLOE Corporation has recently adopted 'Compl', a task automation SaaS, leading to remarkable improvements in attendance management and expense claim processes. The implementation of 'Compl' has enabled GLOE to achieve a staggering 99% compliance rate in attendance submissions while simultaneously reducing the number of unresponsive expense claims by 83%.

Background for Implementation

Prior to integrating 'Compl', GLOE faced substantial challenges in managing attendance and expense claims reminders. The process demanded excessive time and effort, particularly with individual follow-ups for unresponsive personnel and confirmations with supervisors, which added considerable mental stress to the employees involved. As the organization expanded, the concerns over these issues became increasingly pressing, prompting the decision to implement 'Compl'.

Challenges Before Implementation

• - The management team was burdened with reminders and confirmations, often resorting to using dedicated Slack channels and direct messages.
• - There was a high psychological burden on both requesters and recipients of tasks.
• - Core business operations suffered due to the time diverted to reminder and follow-up tasks.

Reasons for Choosing 'Compl'

Several key factors influenced the decision to adopt 'Compl':

• - A significant reduction in the number of unresponsive expense claimers lessened the burden on the finance and accounting team.
• - The feedback from employees receiving tasks was overwhelmingly positive, with over 80% expressing a desire to continue using the tool as indicated by internal surveys.
• - The clarity of task requests and the ability to manage tasks via the commonly utilized Slack platform contributed to its favorable reception.
• - The simplified interface, designed based on 'Compl's performance data, made retrieving necessary information easier, facilitating smoother task completion.
• - During the pilot testing phase, the phrase 'Let’s Compl this!' became a popular internal catchphrase among GLOE employees, indicating rapid adoption.

Post-Implementation Results

The introduction of 'Compl' yielded impressive results:

• - The number of unresponsive expense claimers dropped by 83%, significantly alleviating the workload on the finance department.
• - The number of employees failing to submit attendance reports plummeted to just 1%, showcasing the tool's tangible impact.
• - Both requesters and recipients reported a marked decrease in psychological stress related to task management.
• - The tool is expected to ease the workload during busy periods, such as year-end adjustments, stress checks, and employee representative selections.
• - Decisions made in meetings are seamlessly converted into tasks, fostering a more natural call to action through automatic reminders.

Endorsement of 'Compl'

For organizations grappling with task management challenges, 'Compl' comes highly recommended. It serves as an invaluable tool for those hesitant to follow up on requests or reminders across departments. Furthermore, it promotes awareness among managers regarding the importance of compliance with submission deadlines by providing them with data-driven insights, thereby enhancing overall organizational compliance. 'Compl' transcends being merely an efficiency tool; it serves as a catalyst for improving the compliance mindset across the organization.

Interview Contributions:

• - Saa Watanabe, HR Department
• - Sayuri Watanabe, HR Department Manager

For a complete case study, visit here.

The Problems 'Compl' Solves

'Compl' automates the processes surrounding task requests and reminders within the organization, addressing numerous common challenges faced by employees:

• - Ensuring compliance with e-learning participation, submission of evaluation objectives, responses to organizational surveys, OS updates, two-factor authentication, and nomination for awards.

Employees engaged in these tasks often waste significant time managing reminders via Slack or email while dealing with the stress that comes from unresponsive colleagues.

For employees tasked with responding, locating scattered requests and deciphering lengthy, convoluted messages diverts precious hours from productive work.

Supervisors managing these operations find their time consumed by non-productive tasks such as identifying targets and ensuring follow-ups.

By adopting 'Compl', GLOE has effectively mitigated these issues, leading to a substantial reduction in the time and effort all employees invest in response tasks. It fosters an environment where employees can focus on more productive endeavors while simultaneously reducing operational costs.

Features of 'Compl'

1. Fully Automated Requests to Reminders: With a single click, tasks can be assigned, and reminders are automatically sent as deadlines approach without bombarding recipients.
2. Organizational Dynamics in Automatic Reminders: If a deadline passes without action, 'Compl' leverages organizational dynamics to gently but firmly remind employees with support from supervisors and peers.
3. Automatically Organized Task Lists: Requests transform into organized tasks displayed in a comprehensive list, alleviating the need for employees to hunt through emails or chat threads for task visibility. The simplicity of 'Compl’s messages facilitates swift engagement with assigned tasks.

Achievements of 'Compl'

Since its beta launch, 'Compl' has garnered interest from over 400 clients, including leading global manufacturers. ThinQ Healthcare, a wholly-owned subsidiary of publicly traded Speee, has achieved noteworthy results through this automation solution, demonstrating cost reductions in the hundreds of thousands of yen and achieving 100% response rates in large, complex organizations.

Notable Implementation Cases:

• - Company A (IT Sector, 800 employees): The corporate planning department utilized 'Compl', leading to a cost-saving effect of 5 million yen across agency management tasks.
• - Company B (Human Resources, 1,500 employees): Utilized 'Compl' to reduce the workload, resulting in a decrease of over 70% in employee task time.
• - Company C (Manufacturing, 50,000 employees): Harnessed 'Compl' to achieve 100% engagement in e-learning sessions, maintaining that success consistently.

About GLOE Corporation

• - Name: GLOE Corporation
• - Founded: November 19, 2015
• - Location: Nishishinjuku Prime Square, 7-5-25 Nishishinjuku, Tokyo
• - Representatives: Yuya Yata, Akihito Furusawa
• - Website: gloe.jp

About ThinQ Healthcare

• - Name: ThinQ Healthcare Co., Ltd.
• - Founded: August 2019
• - Location: Sumitomo Realty & Development Roppongi Grand Tower, 3-2-1 Roppongi, Tokyo
• - Representatives: Shoji Watanabe
• - Website: cmpl.jp
• - ThinQ Healthcare is a subsidiary of Speee, a public company listed on the Tokyo Standard Market.