#Germany #OverIT #EWE NETZ GmbH #Live Reply #Oldenburg

EWE NETZ GmbH Partners with OverIT for Innovative Workforce Management

The evolution of energy distribution and management is reaching new heights as EWE NETZ GmbH, a prominent German distribution network operator, has selected OverIT, an industry leader in Field Service Management software, to modernize its workforce management processes. This exciting partnership also involves collaboration with Live Reply GmbH, and together, they aim to enhance the operational workflow across EWE NETZ's extensive energy systems.

The partnership strategically addresses the challenges within the energy sector, especially regarding competition, evolving customer expectations, and integration of renewable energy sources. EWE NETZ, known for pioneering the support and transport of electricity, gas, and water, recognizes the need for innovative solutions to stay ahead in a rapidly changing market landscape.

Goals of the Partnership

The primary objective of this alliance is to optimize EWE NETZ's business operations, encompassing activities related to the expansion, operation, and maintenance of a vast energy network that spans approximately 83,000 kilometers of electricity and 57,000 kilometers of gas pipelines. By leveraging the OverIT NextGen Platform, EWE NETZ anticipates significant improvements in workforce planning and resource allocation.

This comprehensive software toolkit will facilitate everything from scheduling and order preparation to task assignment and onsite execution. With around 650 professionals involved in various projects, the new system will ensure that the right personnel are deployed at the right time for the appropriate tasks. This transition allows employees to concentrate on their core competencies by reducing operational complexity and boosting overall performance.

Digital Transformation and Automation

In addition to enhancing workforce management, the OverIT NextGen Platform is designed for end-to-end digitization and automation across all divisions of EWE NETZ. This user-friendly and intuitive solution not only simplifies processes for employees but also supports the organization in achieving its objectives of improved product and service quality, enhanced resource utilization, and increased customer and employee satisfaction.

Strategically, EWE NETZ is responding to a market that is being reshaped by technological advancements and a noticeable shortage of skilled labor. As the company integrates new technologies, including electric vehicle charging stations and photovoltaic systems, the shift promises to enhance long-term sustainability and operational excellence.

Industry Leaders Join Forces

According to Ole Flörcken, Head of Business Development at EWE NETZ, this collaboration symbolizes an important step toward achieving next-level workforce management tailored to current and future challenges. He emphasized the company's commitment to employing best practices for their clients. Meanwhile, Christian Falk, Associate Partner at Live Reply GmbH, stated, "We are proud to support EWE NETZ in optimizing and digitalizing critical processes in their extensive energy networks."

Matteo Fagotto, Sr. Director of Customer Success at OverIT, expressed enthusiasm for the partnership, stating, "We are honored to earn the trust of an industry leader like EWE NETZ and look forward to assisting them in driving innovation and operational excellence."

The collaboration between EWE NETZ GmbH, OverIT, and Live Reply GmbH signifies a significant leap forward in the field of energy management and workforce efficiency, aligning technology with the evolving requirements of the energy sector. As the partnership unfolds, industry stakeholders and customers alike will be keenly watching the impact on service delivery and operational capabilities within the traditional energy landscape.