Money Forward Launches 'Omakase Keiri' Accounting BPO Service
In a significant move to support small and medium enterprises (SMEs), Money Forward Inc. has officially added a new service to its lineup called 'Omakase Keiri' effective June 6, 2025. This innovative accounting Business Process Outsourcing (BPO) service leverages advanced technologies, including AI, to create a user-friendly and cost-effective solution tailored for SMEs. Starting June 30, 2025, the service will be managed by Cashmo Inc., which will join Money Forward's group, enhancing the service offerings further.
Introduction to 'Omakase Keiri'
'Omakase Keiri' stands out as a comprehensive BPO accounting service designed exclusively for SMEs. It integrates with Money Forward’s back-office SaaS, allowing for seamless execution of essential accounting tasks like recording transactions, managing payments, issuing invoices, collecting receivables, overseeing payment processes, and calculating salaries and bonuses.
Omakase Keiri is structured to empower business owners by letting them focus on their core activities while ensuring accurate and timely insights into their financial status.
Key Features of the Service:
- - Implementation support for 'Money Forward Cloud'
- - Streamlining and redesigning accounting workflows
- - Invoice issuance
- - Receivable collection management
- - Payment management
- - Bookkeeping services
- - Payment processing (for month-end and salaries)
- - Monthly trial balance creation (in as little as five business days)
- - Payroll and bonus calculations
- - Expense reimbursements
- - Tax payments of various types
Notably, traditional tax-related activities such as tax filings do require separate handling under the Tax Accountant Act, which will be provided by certified accountants affiliated with Money Forward when necessary.
AI Utilization in BPO Services
The launch of 'Omakase Keiri' is in direct response to the growing labor shortages faced by many businesses, especially SMEs, due to declining birth rates and an aging population. In particular, SMEs often struggle with the heavy burden of accounting tasks while facing difficulties in recruiting qualified personnel. While Money Forward has been supporting SMEs through cloud services, hiring skilled personnel for service introduction and operational design has remained a challenge. Historically, most BPO services were geared toward larger enterprises, making it hard for SMEs to adopt due to both content and cost constraints.
However, recent advancements in AI technology have paved the way for portions of the BPO backend to be managed by AI, facilitating the delivery of cost-efficient BPO services. In accounting, tasks such as document classification, transcription, and account entry suggestions can now be effectively handled by AI, thereby reducing labor costs. Companies hesitant to adopt AI for process improvements can benefit indirectly through the BPO services utilizing AI, allowing them to concentrate their limited internal resources on core operations.
Future of BPO Services
Looking ahead, Money Forward aims to integrate AI agents into 'Money Forward Cloud', enabling a seamless identification of necessary tasks and facilitating direct requests to the BPO service, which would significantly enhance efficiency and support the operations of BPO service providers.
About Money Forward Inc.
- - Company Name: Money Forward, Inc.
- - Location: 21F, Tamachi Station Tower S, 3-1-21 Shibaura, Minato-ku, Tokyo, Japan
- - CEO: Yosuke Tsuji
- - Founded: May 2012
- - Business Focus: Platform service business
For more information about 'Omakase Keiri' and to download detailed service materials, visit
here.
All company names and product/service names mentioned are trademarks or registered trademarks of their respective holders.