Americans Struggle with Internet Affordability After ACP Funding Cuts

Survey Highlights Struggles with Internet Affordability

A recent survey conducted by the National Lifeline Association (NaLA) sheds light on the unfortunate reality many Americans face regarding internet connectivity following the winding down of the Affordable Connectivity Program (ACP). With over 68,000 respondents, the survey provides vital insights into how the discontinuation of the ACP has affected low-income households who once depended on these subsidies to maintain internet access.

Key Findings from the Survey

The survey revealed a sobering landscape of tough budgetary decisions made by Americans. Approximately 40% of respondents admitted to reducing their food expenses in order to cover monthly internet bills. This distressing trend highlights a serious issue as many families grapple with maintaining essential connections necessary for work and education. The situation has created barriers for individuals seeking employment opportunities, with nearly 20% unable to find remote work alternatives, further exacerbated by the challenges faced by children trying to complete homework assignments without internet access.

Most notably, the study found that a staggering 72% of former ACP participants struggled to pay for internet service without the necessary support. At least 80% of the survey participants identified as living at or below the poverty line, with many relying on Lifeline or ACP support for other critical needs such as healthcare, job searching, and education.

Furthermore, the lack of financial resources has driven many respondents to make difficult compromises. About 36% chose to discontinue telehealth appointments due to financial constraints, while 64% reported weakened connections with family and friends. The results demonstrate that losing access to broadband can significantly impact an individual’s social and emotional well-being.

The Importance of Lifeline

The Lifeline program offers some relief by providing a modest monthly subsidy of $9.25. However, this amount does not sufficiently meet the average internet costs, particularly when compared to the $30 monthly subsidy offered under the ACP. Given the significant number of responses reflecting concerns over mobile data access, a resounding 95% of Lifeline and ACP participants could not afford additional charges on their bills, often adjusting their data consumption to stay within budget.

Moreover, many respondents indicated alternative methods to access the internet post-ACP. About 20% of consumers were forced to depend on family-owned devices, while others sought out public libraries or other hotspots. This lack of a stable and reliable internet access poses a further obstacle, particularly for those unable to afford consistent service.

A Call for Renewed Support

David B. Dorwart, Chairman of the NaLA Board, expressed urgency for legislative intervention, urging lawmakers to replenish the ACP and revise the Lifeline program to ensure that all households have the ability to connect affording digital services. "I have read thousands of heartbreaking testimonies from consumers since ACP funding ran out,” he explained, emphasizing the critical nature of internet connectivity for essential needs—including telehealth and education.

The study serves as a poignant reminder of the need for affordable internet solutions, as well as the potential consequences faced by millions of Americans. Without renewed support, low-income families will continue struggling to bridge a widening digital divide, severely impacting their opportunities in work, education, and health.

For a more in-depth look into the survey findings and complete data, please visit the NaLA website.